Content Loader

Content Loader (Coremedia)

Country: Philippines | Work Location: Alabang, Mantinlupa

Salary: 40,000 – 45,000 PHP

We are looking for a Content Loader for our French client, who specializes in producing various types of glasses and collaborating with opticians. Their mission is to enhance the quality of life by improving the quality of vision.

Responsibilities

• As a Content Loader you will be evaluating requests for new or modified programs, determining feasibility, estimating required time, and assessing compatibility and dependencies with existing systems;
• You will be consulting with the Technical or Team Leader to clarify project objectives and ensure full alignment before execution;
• You will be formulating clear, structured plans outlining the steps required for content loading, ensuring smooth and organized implementation;
• You will be performing unit testing across various Content Management Systems, verifying correctness and quality before release;
• You will be writing documentation related to projects and initiatives, ensuring accurate references for teammates and stakeholders;
• You will be recreating and simulating user steps to identify the source of issues, and rewriting program components as needed to correct errors;
• You will be providing resolutions for project-related concerns, ensuring timely and reliable issue closure;
• You will be assisting in knowledge transfer during project handovers, supporting continuous team readiness and operational continuity;
• You will be maintaining strong customer relationships, ensuring high-quality service and user satisfaction throughout the project lifecycle;
• You will be preparing and submitting required reports, providing accurate updates on progress and findings;
• You will be maintaining and updating daily monitoring of service deliverables, tracking status and ensuring adherence to timelines;
• You will be ensuring service continuity by flexibly adjusting to support other team members, contributing to team success and efficiency.

Requirement

• 2+ years of experience in content loading, ensuring you can manage and execute content tasks efficiently and accurately;
• Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH) – Necessary condition;
• Knowledge in using Adobe Creative Cloud tools such as Photoshop, InDesign, and After Effects, enabling effective handling of image, layout, and multimedia content;
• Ability to analyze user requirements and translate them into a structured approach for content loading, including translations, images, and video assets;
• Ability to provide support aligned with current user specifications, ensuring accurate and user-focused service delivery;
• Ability to prepare detailed written instructions and documentation, supporting clarity, consistency, and team alignment;
• Ability to communicate effectively even with difficult or demanding users, ensuring professionalism and constructive interactions;
• Strong interpersonal skills and the ability to collaborate within a team environment, contributing to productive and positive teamwork;
• Strong attention to detail and quality-checking abilities, ensuring all loaded content meets required standards;
• Good verbal and written communication skills, allowing clear and effective interaction with users and team members;
• Organizational skills and the ability to set priorities, ensuring timely and structured handling of multiple tasks;
• Customer-service orientation, enabling a helpful, empathetic, and solution-driven approach to all interactions.

Nice to have

• Experience with CoreMedia or Strapi, which adds value when working across modern CMS platforms.

We Offer

• Salary for work amounting to 40,000 – 45,000 PHP;
• Monthly transportation allowance of ₱4,000;
• ₱3,600 de minimis monthly non-taxable allowance;
• HMO coverage from day 1 for you and 1 dependent;
• Equipment provided;
• Optical coverage;
• Year-end leave monetization;
• Gym subscription;
• Monthly supply of coffee

Please be advised that we will only contact selected candidates

What to Know Before Applying?

We have a tight-knit team, creating some of the best work of their lives. We're always growing and changing and occasionally places do come up so we are always on the lookout for talented people to join us. If you're passionate about what you do then get in touch. We are always happy to take the time to listen and see what you can do.

How Does the Recruitment Process Look Like?

1

Initial Consultation

Have a short talk with our recruiter who will provide you with more details about our company and the specific project. Since the recruitment process can vary between projects, this conversation will outline the process
that applies to you.

2

Client-Side Evaluation

This stage involves a series of bespoke recruitment activities led by our client. It's designed not only to assess how your skills and background align with the project's demands but also to ensure that the project environment is the right fit for you. This dual-focus ensures that both parties can thrive in this partnership.

3

Signing and Starting Your Journey

After successfully navigating the recruitment process, you'll sign your employment contract and begin your new role. We ensure a smooth transition into your position with comprehensive onboarding support.

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