Maritime and Shipping Team Lead

4 hours ago

Pasay, National Capital Region, Philippines J-K Network SERVICES Full time ₱600,000 - ₱7,800,000 per year

COMPANY PROFILE: A maritime / logistic industry group specializing in maritime services, shipping, and vehicle logistics. It offers technical and logistics solutions, and marine products. This company established year for over 136 years ago.

Position: Maritime and Shipping Team Lead (Online Interviews)

Company Industry: Maritime Company

Work Location: Pasay City

Work Schedule: Monday-Friday

Salary: Php50,000-Php65,000

Work Set Up: Onsite

BENEFITS:

Government Mandated Benefits

HMO

Vacation Leave

Sick Leave

13th Month Pay

JOB REQUIREMENTS:

Bachelor's degree holder

With at least 3-5 years' experience from ships agency or relevant shipping experience

Amenable to attend interviews

Amenable to work onsite

Can start as soon as possible

JOB RESPONSIBILITIES:

Assist the Hub Agency Manager in implementing Hub Agreements and ensuring timely appointment handling and smooth port call execution.

Coordinate closely with Operations teams and agents to meet customer expectations and manage DA requirements effectively.

Support the coaching, training, and performance development of Hub and Ships Agency Customer Service staff.

Provide ships agency support to customers, the Hub team, and Sales, including the resolution of operational issues.

Leverage customer insights to promote agency services and contribute to Hub Agreement pricing in collaboration with Sales.

Maintain accurate agency agreement information in internal IT systems while ensuring compliance with regulatory requirements.

Work closely with Sales and Key Account Managers to fulfill contractual commitments and support sales targets.

Handle investigations, disputes, complaints, and manage KPI reporting as required..

RECRUITMENT PROCESS: (ONLINE)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php50, Php65,000.00 per month

Work Location: In person

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