it staff
2 days ago
Job description
Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Installing new software and hardware drivers and updating existing ones as needed
Logging all service requests and updating tickets as needed
Providing technical support on products and/or service
Qualifications
Bachelor's degree of information technology or any related course
High-level knowledge of commonly used software, hardware and applications
Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
Multitasking skills
Customer service skills to interact professionally and positively with clients and coworkers
Proven experience as an IT Staff
Job Types: Full-time, Contract, Permanent
Pay: Php18,070.00 per month
Work Location: In person
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