Financial Customer Care Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱300,000 - ₱312,000 per year

Customer Service Representative – Financial Account

Location: Cebu Business Park

Work Setup: Onsite

Schedule: Night Shift / Shifting Schedule

Start Date: Urgent / ASAP

Job Description

We are looking for dedicated Customer Service Representatives to join our Financial Account program. You will be responsible for assisting clients with financial-related inquiries, ensuring accuracy, efficiency, and excellent customer experience.

What's in it for you?

  • Salary range: ₱25,000 – ₱26,000
  • Fixed Weekends Off (Saturday and Sunday)
  • HMO coverage starting Day 1 (up to ₱250,000)
  • Coverage includes pre-existing conditions (including cancer), valid until age 80
  • Yearly salary increase (performance-based)
  • 10% night differential
  • Vacation leave conversion (up to 5 days)

Qualifications

  • College graduate with 1 year BPO experience
  • Completed 2 years in college with 2 years BPO experience OR:
  • Completed 2 years in college with 1 year Financial BPO experience
  • Above-average English communication skills
  • Must have: TOR/Diploma, COE or Resignation Letter, valid Government IDs (SSS, PhilHealth, TIN, Pag-IBIG), and NBI Clearance

Job Types: Full-time, Permanent

Pay: Up to Php26,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Cebu City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your highest educational attainment?
  • For how long is your BPO Voice experience?
  • What account or LOB are you handling right now in the BPO?
  • Are you amenable to work ONSITE?
  • Are you currently employed or unemployed?
  • Can you start ASAP?

Work Location: In person

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