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Financial Customer Care Specialist
2 weeks ago
Customer Service Representative – Financial Account
Location: Cebu Business Park
Work Setup: Onsite
Schedule: Night Shift / Shifting Schedule
Start Date: Urgent / ASAP
Job Description
We are looking for dedicated Customer Service Representatives to join our Financial Account program. You will be responsible for assisting clients with financial-related inquiries, ensuring accuracy, efficiency, and excellent customer experience.
What's in it for you?
- Salary range: ₱25,000 – ₱26,000
- Fixed Weekends Off (Saturday and Sunday)
- HMO coverage starting Day 1 (up to ₱250,000)
- Coverage includes pre-existing conditions (including cancer), valid until age 80
- Yearly salary increase (performance-based)
- 10% night differential
- Vacation leave conversion (up to 5 days)
Qualifications
- College graduate with 1 year BPO experience
- Completed 2 years in college with 2 years BPO experience OR:
- Completed 2 years in college with 1 year Financial BPO experience
- Above-average English communication skills
- Must have: TOR/Diploma, COE or Resignation Letter, valid Government IDs (SSS, PhilHealth, TIN, Pag-IBIG), and NBI Clearance
Job Types: Full-time, Permanent
Pay: Up to Php26,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Cebu City: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your highest educational attainment?
- For how long is your BPO Voice experience?
- What account or LOB are you handling right now in the BPO?
- Are you amenable to work ONSITE?
- Are you currently employed or unemployed?
- Can you start ASAP?
Work Location: In person