Technician I Monitoring Service

3 days ago

Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per year

This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying refrigeration / HVAC alarms, and other customer requests pursuant to customer specifications for a 24/7 department operations. This position is also required to answer inbound calls, service requests, confirm work orders, perform graph analysis and troubleshooting of refrigeration and HVAC alarms of Basic and Resolution Food Retail customers.

Job Responsibilities:

ALARM MANAGEMENT & SMART DISPATCH:

  • Responsible for interrogation of refrigeration and/or HVAC alarms received and diagnosing them based on Service Level Agreement with external customers.
  • Deliver alarm information with accurate documentation by calling or sending email to external customers.
  • Provide sound decision based on alarm history and graph analysis.
  • Update and confirm completed work orders pursuant to customer procedures.
  • Answer inbound and transferred calls and address them as necessary

Job Qualifications:

  • Graduate of any 4-year degree
  • Fresh graduate is acceptable
  • Preferred with experience gained from interactive customer service and related functions.
  • Background in offshore service operations is an advantage
  • Computer Applications such as MS Office (Basic Knowledge in MS Outlook, MS Word, MS Powerpoint, Sharepoint and Basic Knowledge in MS Excel)
  • Managed Services business systems and tools (Salesforce, Connect+, Genesys
  • Willing to Work on Shifting operations which may include Work on Weekends, to support the assigned business and customers.
  • Willing to Work Overtime or on Rest Day Overtime to support manpower requirement of the operations during critical days and/or peak season.
  • Must be able to Effectively and Independently function while maintaining a Positive Energy level in an environment of constantly shifting demands.

  • Technician I Monitoring Service

    3 weeks ago

    Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time

    OverviewDirect message the job poster from Risewave Consulting, Inc. This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software, relaying...

  • Technician I Monitoring Service

    3 days ago

    Quezon City, National Capital Region, Philippines Copeland Full time ₱250,000 - ₱500,000 per year

    About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

  • Technician I, Monitoring Service

    3 days ago

    Quezon City, National Capital Region, Philippines Copeland Full time ₱900,000 - ₱1,200,000 per year

    About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing...

  • Audio Technician

    3 days ago

    Makati City, National Capital Region, Philippines I-TECH DIGITAL PRODUCTIONS INC. Full time ₱300,000 - ₱600,000 per year

    Join our dynamic team at I-Tech Digital Productions, Inc.Position: Audio Technician (Audiotech) Location: FSE Bldg., 3671 Bautista St., Palanan, Makati City What you'll do: Set up & operate sound systems for live events Conduct sound checks & troubleshoot audio issues Work with production teams to deliver top-notch events Qualifications: Experience in live...

  • Aircon Technician

    1 week ago

    Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time ₱250,000 - ₱750,000 per year

    MAIN PURPOSE OF THE JOBLead in attending the work order requests and concerns of SDC tenants and business units and external clients.Oversee the implementation of technical, facilities services and projects as directed by the Engineering Manager in the given timeline.Supervise the conduct of the AC preventive maintenance services on existing clients based on...

  • service technician

    1 week ago

    Quezon City, National Capital Region, Philippines ALL ABOUT PEOPLE STAFFING INC. Full time ₱220,000 per year

    The Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of air coolers to ensure they operate efficiently and meet customer satisfaction. The role requires technical knowledge, problem-solving skills, and the ability to provide excellent customer service.Key Responsibilities:Install and set up new air cooler units...

  • Service Technician

    3 days ago

    Makati City, National Capital Region, Philippines KONE Pte Ltd Full time ₱300,000 - ₱600,000 per year

    At KONE, our mission is to improve the flow of urban life. KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. We believe KONE is a great place to work. We offer inspiring and engaging job opportunities and support professional...

  • service technician

    1 day ago

    Quezon City, National Capital Region, Philippines YGC Cars (Honda Isuzu Geely) Full time ₱400,000 - ₱600,000 per year

    The Service Technician is responsible for the diagnostic inspection of vehicles, makes recommendations, and performs automotive maintenance and repairs, parts replacement, paint jobs, and other related tasks in the service workshop.Job Requirements:Automotive Technology or any related course graduate;With an active TESDA National Certificate Level II (NCII)...

  • Automotive Service Technician

    3 days ago

    Quezon City, National Capital Region, Philippines Autoallee Group Inc Full time ₱216,000 - ₱264,000 per year

    BMW Autoallee Group, Inc. is looking for a dedicated and hard-working automotive technician with extensive skills in providing high-quality electrical-mechanical services. He will be responsible for carrying out repairs, preventive maintenance, and troubleshooting of electrical systems for BMW automobiles.Duties and Responsibilities:· Carry out repairs,...

  • Service Technician

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Hospeco Brands Group Full time ₱30,000 - ₱60,000 per year

    Position: Service TechnicianLocation: Mandaluyong CityWork Setup: OnsiteWork Schedule: 8:00am – 5:00pmWhat we offerFun and friendly work environmentCareer growthAwards and recognitionHands on guidance and training with highly experienced management team.About usHospeco Philippines Inc. is a trusted and leading company in professional cleaning, hygiene, and...