Technical Support Representative

2 days ago

Makati City, National Capital Region, Philippines Contact Center Corp x Sapient Full time

We're growing and we want YOU to be part of our Tech Support Account in Metro Manila Experience a one-day hiring process and salary offer up to 28K plus monthly commissions

Your Day-to-Day:

  • Provide technical support and troubleshooting for a range of tech products and services.
  • Handle technical inquiries, issues, and support requests from customers.
  • Offer accurate information and solutions related to hardware, software, and connectivity problems.
  • Process service requests and follow up to ensure customer satisfaction.
  • Resolve technical issues and escalate complex problems as needed.
  • Maintain detailed records of support interactions and resolutions.

Qualifications:

  • High school diploma or equivalent required; a degree in IT, Computer Science, or a related field is a plus.
  • No prior tech support experience necessary—we provide comprehensive training
  • Strong communication and problem-solving skills.
  • Basic understanding of tech products, software, and troubleshooting techniques.
  • Ability to work independently and adapt to changing technical environments.
  • Familiarity with support tools and systems is a plus but not required.

Why You Should Apply:

  • Competitive Salary Monthly Commissions
  • Fast-Track Career Growth for top performers
  • HMO with 2 FREE Dependents from Day 1
  • Free Coffee and Biscuits at the office (because we believe work should be enjoyable)
  • Pioneer Accounts (including Non-voice and Easy Accounts)
  • Incentives, Signing Bonuses, and More Premium Perks
  • Flexible Shifts (Day, Mid, and Night)
  • Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're tech-savvy or looking to break into the field, we have a place for you

Ready to make your next big move? Let's chat about how you can grow with us—apply today

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Transportation service provided

Application Question(s):

  • Do you understand that this is an onsite work setup?

Education:

  • Bachelor's (Preferred)

Experience:

  • Call Center Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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