PIONEER TEAM: Data Analyst

3 hours ago

Taguig, National Capital Region, Philippines iOPEX Technologies Philippines Inc. Full time

Embrace the innovation with iOPEX Technologies. Join our awesome # team

We are hiring for awesome professionals for our # team.

Available roles:

  • Data analyst
  • Business Analyst
  • Performance Excellence Data Analyst
  • Business/Reports/Data Analyst Team Lead

Responsibilities:

Data Analysis & Reporting

  • Develop, maintain, and automate dashboards and reports to monitor renewal performance metrics (renewal rates, churn, upsell, downgrades, etc.)
  • Track KPIs and customer lifecycles to identify trends and patterns
  • Analyze reasons for non-renewals and provide data-backed recommendations to mitigate churn

Business Intelligence Strategy

  • Design and implement scalable BI solutions that support the renewals team in proactive account management
  • Work closely with Customer Success, Sales, and Finance to provide insights into forecasting, pipeline health, and revenue recovery opportunities
  • Build models to predict customer churn, renewal probability, and retention ROI

Renewals Forecasting & Optimization

  • Create models and tools for renewal forecasting based on customer behavior, product usage, support interactions, and payment history
  • Work with Revenue Operations to refine renewal strategies and account segmentation
  • Conduct A/B testing and impact analysis for pricing or engagement strategies

Cross-Functional Collaboration

  • Support Sales and Customer Success teams and renewals playbooks and data-driven customer insights
  • Assist Finance and Leadership with quarterly revenue projections and board reporting

Qualifications:

  • Preferably with at least 1-2 years of experience in Reports or Business Analyst
  • Strong hands-on experience with SQL, BI Tolls like Tableau, Power BI, Looker, or Mode
  • Proficiency in Excel/Google Sheets, Google Analytics, and data modelling
  • Ability to communicate complex data insights in a clear and concise manner
  • Should be willing to work onsite on a shifting schedule in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Send a message to Steph)

Join our awesome # team

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