front office agent
2 days ago
Job description:
- Perform all check-in and check-out tasks
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Assigning rooms according to customer requirements and current availability in accommodation facility.
- Providing information and assistance in solving problems and complaints.
- Providing specialized services on request.
- Sale of supplementary consumer goods.
- Issuing receipts for accommodation services.
- Maintain updated records of bookings and payments.
- Candidate must possess at least Bachelor's Degree in Hospitality/Tourism/Hotel Management or equivalent
- At least 1 Year(s) of working experience in the related field is required for this position
- Must possess a cheerful outlook, approachable and with excellent communication skills.
- Must have great organizational and management skills.
- Detail oriented and great at problem solving
- Amendable to shifting schedules
Job Type: Full-time
Work Location: In person
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