Sales Analyst

Job Description | Sales Analyst

Summary

As a Sales Analyst at ShipCalm, you will play a pivotal role by delivering data, insights, and tools that enable our Sales team to operate more effectively and strategically. This position reports to the Chief Growth Officer.

ShipCalm is a leading third-party operations company committed to delivering seamless and innovative logistics solutions to businesses worldwide. Learn more about us at our website:

Role Accountability & Functions

• Build scalable reporting, provide actionable insights, and improve the efficiency of business development operations
• Design and automate high-quality analytical solutions that enhance visibility into business performance and empower data-driven decision making.
• Identify opportunities to streamline reporting workflows and automate manual processes.

Essential Duties & Responsibilities

• Develop and maintain dashboards, reports, and models that track performance, pipeline health, and revenue opportunities.
• Conduct targeted analyses to address business questions.
• Design repeatable, automated reporting solutions for ongoing needs.
• Combine data from multiple systems (financial, operational, and CRM) to create reliable datasets that inform strategic decisions.
• Collaborate with Finance, Operations, and Technology teams to align on key metrics, validate data, and ensure consistency in reporting.
• Identify opportunities to streamline reporting workflows and automate manual processes.
• Present findings and recommendations in a clear, compelling way to business and executive stakeholders.

• Opportunity Underwriting & Financial Analysis

• Opportunity Modeling: Develop and maintain detailed financial models to underwrite and assess the potential profitability, risk, and return on investment (ROI) of prospective sales opportunities.

• Pricing & Margin Analysis: Work closely with the Sales team to analyze proposed pricing structures, ensuring alignment with corporate margin targets and competitive market intelligence.
• Risk Assessment: Identify key financial and operational risks associated with new business opportunities and present objective assessments to Sales leadership and the pricing committee.
• Performance Forecasting: Develop robust revenue and volume forecasts for potential opportunities, integrating market data and historical sales performance metrics.

• Data Management & Business Intelligence

• Data Aggregation & Cleaning: Manage and consolidate large, complex datasets from various sources (e.g., CRM, financial systems, market reports) to ensure data accuracy and integrity for analysis.

• Reporting & Dashboard Development: Design, build, and maintain high-impact dashboards and standardized reports that provide the Sales team with timely, accurate, and easily digestible insights into key performance indicators (KPIs), pipeline health, and opportunity status.
• Ad-Hoc Analysis: Conduct deep-dive analyses to investigate specific trends, anomalies, or performance gaps identified by the Sales or Executive teams.
• Tool Proficiency: Serve as the subject matter expert (SME) for sales reporting tools and platforms (e.g., advanced Excel, SQL, Tableau, Power BI, CRM reporting).
• Report to work in a regular and timely manner.

Knowledge, Skills, and Abilities

• Experience level: 2-3 years of experience in sales analytics, business intelligence, or operations, with strong preference to experience in the logistics industry.
• Education level: College degree in Business Analytics, Business Administration, Data Science, or similar, preferred.
• Ability to communicate insights effectively in English to a diverse audience, both verbally and in writing.
• Ability to deliver ad hoc analyses and automated reporting solutions.
• Ability to integrate and analyze data from multiple disparate sources.
• Skilled in building data visualizations using tools such as Power BI, Tableau, or similar.
• Proficient in SQL for querying and data manipulation.
• Ability to prioritize a variety of tasks in a manner that enables timely completion.

Physical, Mental, and Environmental Demands

• Working in a seated or standing position up to and exceeding eight (8) hours per day.

• Using a calculator, mouse, and keyboard and viewing computer screens.

• Using a telephone or virtual telephone via PC.

Schedule and Location

• Schedule: This is a full-time position scheduled to work Monday-Friday, 8a-4pm Pacific time, subject to change by business demands.
• Location: This is a remote-based position. No travel is required.

Compensation

• $12-$15/hour USD