Junior Technical Account Manager

2 weeks ago

Manila, National Capital Region, Philippines Yeaps Corporation Full time ₱2,000,000 - ₱5,000,000 per year

Overview:

We are seeking a motivated and client-focused Junior Technical Account Manager with a strong technical background in Microsoft environments and proven experience in account management.

Key Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
  • 1–3 years of experience working with Microsoft technologies (Microsoft 365, Azure, Power Platform, Security, Intune, Dynamics 365).
  • Hands-on experience supporting or implementing Microsoft cloud solutions (e.g., Microsoft 365, Azure, Power Platform).
  • Exposure to account management, client engagement, or customer success roles.
  • Strong understanding of Microsoft 365 fundamentals, security basics, and governance.
  • Excellent communication and interpersonal skills; able to translate technical concepts for non-technical audiences.
  • Microsoft certifications (e.g., MS-900, AZ-900, or similar) are a plus.

Key Responsibilities

  • Support client engagements to understand business needs and current IT/cloud environments.
  • Identify opportunities for upsell and cross-sell through client feedback and usage insights.
  • Participate in demos, workshops, and presentations as a technical resource.
  • Collaborate with Sales and Technical teams to scope and present solutions.
  • Prepare clear, business-friendly documentation and proposals.
  • Advise clients on licensing, infrastructure, and integration with Microsoft tools.
  • Assist in configuring secure Microsoft 365 environments (MFA, Conditional Access, DLP, Defender, Intune).
  • Deliver onboarding, training, and enablement for admins and end users.
  • Drive change management and adoption strategies to ensure client success.
  • Support in designing and implementing Microsoft cloud solutions tailored to client requirements.
  • Share knowledge and best practices with internal teams to elevate technical capabilities.

Other details:

  • Monthly Compensation will base on experience and qualifications.
  • Working hours are from Monday – Friday, 9:00AM - 6:00PM
  • Work from Home (but may be requested to do on-site at client's location if requested, Metro Manila)

Job Types: Full-time, Part-time

Pay: From Php25,000.00 per month

Work Location: Remote

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