Travel Support Representative

22 hours ago

Taguig, National Capital Region, Philippines TORCH Solutions Full time $104,000 - $130,878 per year

Join the fast-paced and dynamic team as a Travel Support Representative (CSR). In this full-time role based in Taguig City, Metro Manila, you will play a crucial part in providing exceptional customer service and administrative support to our valued clients. As a Travel Support Representative, you will be responsible for handling travel-related inquiries, booking arrangements, and ensuring a seamless experience for our customers.

What you'll be doing

  1. Respond promptly to customer inquiries regarding travel plans, reservations, and modifications
  2. Research, compare, and book travel arrangements including flights, hotels, and ground transportation
  3. Provide accurate information about travel policies, procedures, and available services
  4. Maintain detailed records of all customer interactions and travel bookings
  5. Assist with the preparation of travel-related documentation and reports
  6. Collaborate with internal teams to resolve any travel-related issues or concerns
  7. Continuously enhance your knowledge of travel industry trends, regulations, and best practices

What we're looking for

  1. HS/SHS GRAD + at least 6 months travel experience
  2. Strong communication and interpersonal skills with the ability to provide exceptional customer service
  3. Excellent problem-solving and decision-making skills to handle complex travel-related inquiries
  4. Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  5. Flexibility to work in shifts, including weekends and holidays, as required
  6. Knowledge of travel industry regulations, policies, and best practices is preferred

Apply now for this exciting opportunity to join our team as a Travel Support Representative (CSR).

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