Welcome Team Advisor

3 days ago

Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. Full time ₱15,000 - ₱20,000 per year

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Key responsibilities:

  • Taking inbound and making outbound calls to warm leads as well as live chat.

  • Meeting set KPI's for conversion rates, activity levels and sales targets.

  • Handling objectionsto encourage customersign-ups.

  • Manage customer emails and enquiries effectively.

  • Taking the customer through the onboarding process using our CRM system.

  • Provide exceptional customer service and resolve customer complaints quickly and effectively

Your ideal experience & competencies:

  • You can only excel in this role with excellent communication skills, both verbal and written.

  • Being great at building rapport and relationships with your customers, adding value and always being humble.

  • Having tenacity and a proven track record hitting activity and sales targets.

  • You must be able to demonstrate the ability to learn about umbrella company services and possess a high level of resilience with a passion to develop technical, operational and product knowledge, and with a drive to add value to your customers.

  • Proficiency in Microsoft Office & Teams; and updating CRM systems

Work Location

  • Home-based

  • Should have strong internet connection (minimum of 20 mbps)

  • Should have own Laptop/PC (minimum of i5 8GB RAM)

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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