MAS Service Connections Connections Support Specialist

2 weeks ago

Makati City, National Capital Region, Philippines ADP Full time ₱900,000 - ₱1,200,000 per year
Client Management Delivers an exceptional client experience as measured by Transaction surveys, consistently meeting expectations.
Project Management Basic knowledge of MAS products, services, processes, & organization. Willing to complete stretch assignments such as SWAT, OE rotations, etc.
Technical Support Resolve technical issues related to EDI, understanding account structures, work closely with OES, Service, and other BTS groups.
Partnership Driver - Builds bridges & collaborative partnerships with associates & leaders from other MAS departments to improve Service results. QualificationsWork Independently
Ability to troubleshoot and resolve client concerns, including complex situations
Demonstrates ability to diffuse volatile situations
Ability to collaborate and work in a team environment
Demonstrates competent communication skills with clients & internal support groups

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