Medical Care Coordinator

6 days ago

Work from Home, Philippines A List Therapy Group Full time

Job Type: Full-Time | Long-Term | Permanent Position (9:00 AM – 6:00 PM PST)

About Us

A List Therapy Group partners with home health agencies across the U.S. to deliver high-quality therapy services and virtual support. We are looking for a proactive and detail-oriented Care coordinator to join our remote team. This role is crucial to ensuring patient care coordination, maintaining agency relationships, and keeping operations running smoothly.

Key Responsibilities

  • Manage and monitor a caseload of patients, ensuring continuity of care and timely completion of visits.
  • Follow up with therapists daily to confirm they meet prescribed visit frequencies and complete documentation/notes on time.
  • Address all emails and respond to all phone calls within 30 minutes during the shift.
  • Build and maintain strong relationships with home health agencies to ensure patient referrals and caseload growth.
  • Track patient schedules, visit frequencies, and outstanding tasks.
  • Identify and resolve problems quickly, ensuring issues are escalated and resolved in a timely manner.
  • Multitask effectively while balancing communication, documentation, and coordination responsibilities.

Requirements

  • Prior experience in healthcare coordination, or case management (home health experience preferred but not required).
  • Excellent English communication skills (written and verbal).
  • Exceptional problem-solving, follow-up, and multitasking abilities.
  • Stable high-speed internet connection and reliable power source.
  • Must have a computer, noise-cancelling headset, and functional camera.
  • Must use Webwork time tracker throughout shift.
  • Must remain active on Discord with camera on for the full shift.
  • Ability to work 9:00 AM – 6:00 PM PST (night shift in the Philippines).

Why Join Us

  • Fully remote, work-from-home position.
  • Stable, long-term career opportunity with growth potential.
  • Supportive team and professional company culture.
  • Ongoing training and development opportunities.

How to Apply

Submit your resume along with a short audio recording introducing yourself and highlighting your experience in healthcare coordination, staffing, or case management.

After applying, you will receive a message on Indeed with a Google Form link where you must:

  • Answer a series of questions.
  • Submit your audio recording and resume.
  • Important: Applications without a completed Google Form will not be considered.

Job Types: Full-time, Permanent

Pay: Php Php280.00 per hour

Benefits:

  • Paid training
  • Pay raise
  • Work from home

Experience:

  • Home Health Case management: 1 year (Preferred)

Language:

  • English fluently (Required)

Work Location: Remote

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