Business Audit Manager

Overview

The Business Audit Manager will focus on ensuring compliance and effectiveness in marketing activities and business execution. This includes consumer business audit, risk assessment & control, internal audit & compliance support, and the cross-department communication & coordination to solve issues.

Functions and Responsibilities

Business Audit:

• Data Audit:
  Review contract management, processing, business report, billing, and resource allocation to identify and correct issues, preventing business risks.
• On-site Sampling:
  Manage and conduct sampling inspections through third-party agents on store resource allocation and advertising placement.
• Marketing Policy Compliance Audit:
  Conduct regular special audits to evaluate the understanding and implementation of policies by channels and sales personnel. Document identified issues, escalate them appropriately, and ensure rectification is followed through.

Risk Assessment and Control:

• Design audit models for fraud and other risks, analyze rule loopholes, develop audit checkpoints and workflows based on marketing plans and policies, and implement preventive measures using system and manual audits.

Internal Audit/Compliance Support:

• Audit Support:
  Support internal audit by providing data and information, assisting in internal control and risk management tasks.
• Compliance Support:
  Support legal and compliance departments in reviewing business activities for adherence to national laws and internal company policies, including user privacy protection, information security, and policy enforcement.
• Finance Risk Control Support:
  Assist the finance team in auditing revenue and expenses; identify data anomalies, propose improvements, and ensure data accuracy and reliability.

Communication and Coordination:

• Ensure post-transaction activities follow company policies, regulatory standards, and internal controls.
• Validate completeness of documentation and proper authorization in financial processes.
• Support periodic compliance reviews and internal control assessments.

Report Writing and Feedback:

• Develop audit plans, including annual and monthly plans, with detailed audit schedule, scope and standards. The annual plan includes the regular audit schedules, while the monthly plan includes the ad-hoc audits in the month.
• Prepare audit reports documenting issues and recommendations to support management decision-making

Job Skills & Qualifications

• Educational Background:
  Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Professional certifications such as CPA, CIA, or CISA are an advantage.
• Relevant Experience:
  At least 3–5 years of experience in internal audit, risk assurance, compliance monitoring, or finance operations.
• Audit Expertise:
  Background in auditing financial transactions, sales commissions, incentive disbursements, and resource utilization is highly preferred.
• Industry Exposure:
  Experience in telecommunications, shared services, financial services, or operations-heavy environments is a plus.
• Attention to Detail:
  High level of accuracy in transaction reviews, compliance checks, and documentation analysis.
• Analytical Skills:
  Strong ability to spot inconsistencies, perform root-cause analysis, and extract actionable insights from data.
• Problem-Solving:
  Demonstrated capability to propose corrective actions and process improvements.
• Communication Skills:
  Able to present audit findings clearly, prepare structured reports, and collaborate effectively across departments.
• Discretion and Integrity:
  Maintains confidentiality and sound ethical judgment when handling sensitive business information.
• Systems Proficiency:
  Familiarity with ERP systems, data analysis tools, or audit tracking platforms is an advantage.
• Time and Priority Management:
  Capable of managing multiple audit tasks efficiently under tight deadlines.