Customer Care Associate

5 days ago

Ayala Alabang, National Capital Region, Philippines Global Healthcare Resource Phils Inc Full time ₱600,000 - ₱1,200,000 per year

Key Responsibilities:

  • Review and analyze contracts related to payment disputes.
  • Work from the Provider's perspective.
  • Coordinate with insurance companies to confirm claim statuses and recover unpaid claims.
  • Manage claims processing, denial handling, and claim status updates.

Job Requirements:

  • A minimum of 6-12 months of experience in Healthcare Account Receivables/Collections within a BPO environment, including claims payment processing, claim status tracking, medical billing, AR follow-ups, and handling denials and appeals with outbound healthcare providers.
  • Experience in medical billing and AR collections.
  • Experience in communicating with insurance companies (Payers) to verify claim status and resolve payment disputes.
  • Willingness to work on-site in Alabang.

Note: Experience in a BPO Healthcare Account is required.

Job Type: Full-time

Work Location: In person

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