Director of Rooms

4 days ago

Manila, National Capital Region, Philippines Dusit Hotels and Resorts Full time ₱1,500,000 - ₱2,500,000 per year

Responsibilities

Develops and implements strategies for the Rooms Division, aligning with the hotel's overall goals and brand standards. Oversees daily operations of Front Office, Housekeeping, Wellness, and Club Lounge. Ensures exceptional guest service by implementing service standards, handling guest feedback, and resolving issues. 

Qualifications

  • Bachelor's degree
    : in Hospitality Management or related field is often preferred.
  • Extensive experience
    : in hotel management, particularly within the Rooms Division, is crucial.
  • Strong leadership and interpersonal skills
    : to manage and motivate a team.
  • Excellent communication and problem-solving abilities.
  • Financial acumen
    : to manage budgets and understand key performance indicators.
  • Knowledge of hotel operations, guest service standards,

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