Virtual Assistant- Client Success Manager/Account Manager

1 day ago

REMOTE, Philippines Linkage Web Development Full time

VIRTUAL ASSISTANT- CLIENT SUCCESS MANAGER/ACCOUNT MANAGER (AI-PLATFORM)

Fully Remote | Global Digital Company | Long-Term Role

You will manage client relationships for a global digital solutions company that uses an AI-enhanced platform to automate content, engagement, and analytics workflows. Your main responsibility is to onboard clients, guide them through the platform, interpret performance data, and provide strategic recommendations that help them increase adoption, efficiency, and ROI. 

This is an Independent Contractor role, requiring strong communication skills, the ability to work autonomously, and comfort using modern AI and automation tools.

Key Responsibilities


• Deliver structured product demonstrations to prospective clients

• Lead new client onboarding using established processes

• Serve as the primary relationship owner for assigned accounts

• Build and execute strategies for retention, satisfaction, and account growth

• Facilitate performance check-ins, business reviews, and ROI presentations

• Provide proactive insights based on client behavior, data, and performance metrics

• Collaborate with internal teams for efficient issue resolution

• Identify upsell/cross-sell opportunities aligned with client needs

• Stay current with digital marketing, automation, analytics, and emerging tech trends

Qualifications


• Background in Account Management, Client Success, or Digital Marketing

• Strong understanding of online platforms, content strategy, and analytics

• Excellent communication skills written, verbal, and presentation

• Ability to translate technical concepts into clear, practical explanations

• Strong organizational discipline and ability to manage multiple accounts

• Client-centered mindset with a proactive, structured working style

Preferred Skills & Attributes


• Experience using AI-driven tools, automation platforms, or NLP technologies

• CRM experience (Salesforce, HubSpot, GoHighLevel)

• Familiarity with project management platforms (ClickUp, Asana, Trello)

• Strong problem-solving skills and the ability to anticipate client needs

• High initiative and comfort working independently in a remote environment

• Collaborative nature with confidence navigating cross-functional teams

What We Offer

Fully remote work arrangement

Long-term, stable role with global exposure

Hourly rate of USD $4–$5 (baseline)

Flexible salary adjustments for candidates with outstanding skills, deeper experience, or a stronger portfolio of client-facing work

Opportunity to work with next-generation digital tools and modern engagement technologies

Supportive, growth-oriented environment that values initiative, autonomy, and continuous learning

Equipment: Must provide own laptop, webcam, stable internet, and headset

HOW TO APPLY

Submit your resume and a brief introduction highlighting your experience in account management or client-facing digital roles.

Send your résumé and a short summary of relevant experience through our application link or email us at:

[email protected]

[email protected]

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