Background Screening Verification Specialist

3 days ago

Bonifacio Global Metro Manila, Philippines Viventis Search Asia Full time

In this role, you will:

  • Support service delivery of HR products and processes across one or more functional areas within HR that may be related to, but not limited to, one or more HR functional areas such as: Talent Acquisition, Talent Management, pay, benefits, incentive plan administration, HRIS and records management, leave of absence, employee and labor relations, HR compliance
  • Proactively seek ways to improve processes including, but not limited to query resolution, records management, and fulfillment of various transaction processing requests related to HR products and processes for own work and work group
  • Perform moderately complex administrative, transactional, operational, or customer support tasks
  • Be responsible for moderately complex operational tasks that may include, but not limited to records management, report generation, and other transactions across internal human resources information systems such as Workday, ServiceNow, and/or other specialized tools within other HR areas like recruitment, incentive administration, etc
  • Receive direction from supervisor and escalate non-routine questions
  • Interact with immediate team as well as internal customers on wide range of information related to the area of responsibility

Required Qualifications:

  • 2+ years of Human Resources operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Candidate must be a graduate of a bachelor's degree in any discipline or higher
  • Candidate must have 2+ years of relevant experience in background screening verification for U.S. candidates
  • Must have excellent English communication (written and verbal), strong analytical ability, proficiency in MS Office
  • Familiarity with PBSA standards and vendor platforms are highly preferred
  • Willing to work on night shift (8am-5pm ET) at Taguig City

Job Expectations:

  • Conduct employment, education, and reference verifications for U.S. candidates
  • Ensure compliance with Fair Credit Reporting Act (FCRA) and U.S. employment law
  • Prepare and deliver verification reports within SLA timelines
  • Collaborate with internal HR teams and external vendors to resolve discrepancies
  • Maintain data integrity and confidentiality in all processes
  • Support continuous improvement initiatives in HR Service Delivery

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