Recruitment Manager
2 days ago
Job Summary
The Recruitment Manager is responsible for leading end-to-end talent acquisition for high-volume and niche BPO roles. This role oversees recruitment strategies, manages the recruitment team, partners with stakeholders, and ensures hiring targets are met within agreed timelines and budgets while maintaining a strong candidate experience.
Key Responsibilities
- Develop and execute recruitment strategies to support business growth and workforce plans.
- Manage full-cycle recruitment for volume hiring and specialized roles (agents, team leaders, managers, support roles).
- Lead, coach, and performance-manage recruiters and sourcing specialists.
- Partner closely with operations, HR, and clients to understand hiring needs and timelines.
- Monitor recruitment metrics (time-to-fill, cost-per-hire, source effectiveness) and prepare regular reports.
- Ensure compliance with company policies, labor laws, and data privacy standards.
- Build and maintain talent pipelines through job boards, referrals, social media, and partnerships.
- Enhance employer branding initiatives to attract top talent.
- Improve recruitment processes, tools, and candidate experience.
- Manage vendor relationships (job boards, agencies, recruitment partners) when applicable.
Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
- At least 5–7 years of recruitment experience, with a minimum of 2–3 years in a managerial or leadership role.
- Strong background in BPO or high-volume recruitment.
- Proven experience managing recruitment KPIs and leading a recruitment team.
- Excellent stakeholder management and communication skills.
- Strong decision-making, problem-solving, and organizational skills.
- Proficient in ATS, recruitment platforms, and MS Office/Google Workspace.
Preferred Skills & Competencies
- Experience handling ramping and large-scale hiring projects.
- Knowledge of Philippine labor market and BPO hiring trends.
- Data-driven mindset with strong reporting and analytical skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Strong leadership presence with a hands-on approach.
What We Offer
- Competitive salary and performance-based incentives
- Career growth and leadership opportunities
- Supportive and collaborative work environment
- HMO and other employee benefits
Job Types: Full-time, Permanent
Pay: Php140, Php170,000.00 per month
Work Location: Hybrid remote in Ortigas
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