Regional Supply Chain Operations Planner

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient's perspective.

Due to significant expansion, Santen is seeking a Regional Supply Chain Operations Planner, based in the Philippines, 

The Regional Supply Chain Operations Planner will be responsible for Supply Chain activities and daily operations including analysis and continuous improvement activities in the operations processes across Asia Markets, reporting to the Center of Excellence (CoE) Lead. The Operations Planner responsibilities include PO, supply and inventory management. He/she will be responsible for managing the end-to-end process of purchase orders placement and goods receipt process for entire Asia finished goods by internal / external manufacturers (ie EMEA and Japan sites) and supplies from CMO (Contract Manufacturers). He/she will work closely with sites/logistics & distribution team in ensuring all POs are closed in a timely and efficient manner to ensure supply continuity in all Asia markets.

Apart from ensuring activities such as Goods Receipt closing and KPI management for purchase order management and creating and closing purchase orders in Cloudia are properly in place. Customer Focused and willing to work extra mile. Team player that delivers key operations objectives on delivering high standard of Supply Chain excellence to maximize resources and support the team in delivery key objectives and milestones

What you will do

• PO Lifecycle Management: Execute the end-to-end Purchase Order process, including creation, verification, and systematic closing based on manufacturing rules, MOQs, and lead times.

• Regional Order Support: Manage orders for Made-to-Order (MTO) and Made-to-Stock markets, including price verification, order confirmation, and processing via Global Planning Systems.

• Goods Receipt & Verification: Record goods receipts and validate quantity and quality against delivery notes, resolving any discrepancies between physical arrivals and system records.

• Lead Time & KPI Monitoring: Maintain shipping trackers to analyze lead times and shipment release performance, identifying causes for delays to ensure alignment with KPIs.

• Inventory & Data Administration: Coordinate inventory reconciliation with distributors and manage the monthly upload of export sales and inventory data for specific regional accounts.

• Financial & Cost Control: Verify service provider billings related to supply chain costs and manage Transfer Price (TP) updates in the system upon manager approval.

• Cross-Functional Coordination: Serve as a key liaison between Local/Regional Supply Chain, Warehouse, and Finance teams to resolve queries and ensure smooth procurement operations.

• Compliance & Audit Readiness: Maintain meticulous filing and traceability for all GDP-related documents, including import licenses and shipping records, to support internal and external audits.

What you will bring to the role

• Bachelor's Degree in Supply Chain Management, Business, Pharmaceuticals, or a related field.

• Over 3 years of SCM or Procurement experience within the Healthcare industry, ideally within a multinational company.

• Hands-on experience across the SCM lifecycle, including materials management, logistics, warehouse distribution, and customer order fulfillment.

• Solid understanding of pharmaceutical products (Medical Devices/OTC), manufacturing processes, and international business standards.

• Thorough knowledge of quality standards and regulations, specifically cGMP and GDP.

• Intermediate proficiency in MS Office (Spreadsheets, Presentations, Flowcharts) and strong analytical and problem-solving abilities.

• Proven ability to partner effectively with regional teams (Philippines, Australia, Indonesia) and work across functional boundaries.

• Self-motivated and organized, with the ability to prioritize tasks in a fast-paced, high-pressure environment to meet strict KPIs.

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of "Happiness with Vision" by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, "Tenki ni sanyo suru", Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in opthlamology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.