Technical Engineer

1 day ago

Manila, National Capital Region, Philippines Handlink Inc. Full time $104,000 - $130,878 per year

Technical Engineer Job Description

We are searching for an innovative, deadline-driven Post-Sales Technical Engineer to join our company. The technical engineer's responsibilities include assisting Engineers with various tasks like, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. You should also be able to troubleshoot systems, identify problems, and write up reports.

To be successful as a technical engineer, you should be meticulous, efficient, and have sound knowledge of the relevant engineering discipline. Outstanding candidates are team players with exemplary problem-solving abilities.

Technical Engineer Responsibilities:

·       Install, configure, and troubleshoot IT solutions including firewalls, switches, access points, CCTV, access control systems, and IP telephony, as well as other emerging IT needs.

·       Provides end to end support for a range of IT solutions encompassing the abovementioned solutions

·       Analyzing existing systems and operations and developing preventative maintenance strategies.

·       Identifying potential problems and notifying the relevant stakeholders in a timely manner.

·       Monitoring processes, workers, and methods, and developing plans for increased efficiency.

·       Conducting required research and developing best practices.

·       Coordinating with other Engineers and team members to ensure quality products are completed on schedule.

·       Performing quality control on all projects, writing reports, system documentations, and making recommendations for improvement.

Technical Engineer Requirements:

·       Bachelor's degree in Computer Science, Information Technology, or related course.

·       Experience in wireless technologies, cloud and backup solutions, windows and linux operating system, IP networks (switching and routing), network and endpoint security, CCTV, and access control systems

· – 5 years of proven experience in a heavy customer focus positon involving technical knowledge of a company's products and services.

·       Ability to prioritize and manage several milestones and projects efficiently.

·       Additional certification or license may be required.

·       Experience in a similar technical role recommended.

·       Experience working as part of a team.

·       Excellent attention to detail and problem-solving skills.

·       Ability to follow instructions and collaborate with others.

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