Maintenance Coordinator

19 hours ago

Philippines OurAssistants Full time ₱250,000 - ₱450,000 per year

Location: Work from Home

Type of Employment: Full-time or Part-time (depends on client requirements)

Work Shift: US Business Hours

About Us

OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ).

Job Summary

We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues.

Key Responsibilities
  • Receive and respond to maintenance requests via phone, email, or property management software
  • Create, assign, and monitor work orders in coordination with vendors and technicians
  • Communicate service updates with tenants and property owners
  • Follow up on open work orders to ensure timely completion and resident satisfaction
  • Verify and process vendor invoices for accuracy and completeness
  • Manage emergency maintenance situations with appropriate urgency
  • Maintain detailed maintenance logs and vendor performance records
  • Generate maintenance activity reports for property managers and owners
Qualifications and Skills

Required:

  • 2+ years of experience in property management or maintenance coordination
  • Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware)
  • Excellent English communication skills, both written and verbal
  • Ability to prioritize and manage multiple maintenance requests simultaneously
  • Strong problem-solving and decision-making abilities
  • Experience coordinating with vendors, contractors, and maintenance teams

Preferred:

  • Background in handling residential and property maintenance
  • Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices
  • Experience in handling after-hours or emergency maintenance requests
Additional Requirements
  • Must be currently residing in the Philippines or Latin America
  • Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
  • Permanent work-from-home setup
  • Ongoing training and professional development opportunities
  • Collaborative and supportive work environment
  • Competitive salary

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