Customer Service Clerk

11 hours ago

Marilao, Central Luzon, Philippines Casamia Furniture Center Inc Full time ₱22,920 per year

Responsible for checking all consummated sales transactions based on established systems and procedures.

  1. Daily Operations

  2. Consistently follow and abide by the company's established policies and procedures.

  3. Wrap and seal the items in appropriate plastic bags and attach customers' copy of the sales invoice/tape receipts.
  4. Check and verify accuracy of cashier's entries on sales invoices/tape receipts against merchandise purchased by customer/s.
  5. Request cardholder to sign on the charge invoice/sales draft then check signature and picture of cardholder to verify authenticity.

  6. Check, verify and confirm validation of credit memos/manually prepared invoices against tape receipts and tags on merchandise.

  7. Customer Engagement

  8. Ensure high levels of customers' satisfaction through excellent service.

  9. Acknowledge the presence of customers, listen and pay attention to their needs.
  10. Attend to customer complaints with eagerness and understanding

Job Qualifications

  • Graduate of any 2 year course or Senior HS graduate
  • Preferably with background in customer service or any similar roles
  • Must be detail-oriented, and customer-oriented
  • Amenable to work in SM Marilao

We prefer walk-in applicants: Apply directly at Our Home SM Marilao, from Mondays - Saturdays, 2PM onwards. Bring your resume, copy of SSS number, 2x2 photo, and ballpen. Look for Angel/Sir Enrico of Our Home SM Marilao.

Job Type: Full-time

Pay: Php570.00 per day

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

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