Restaurant Supervisor

3 days ago

Makati City, National Capital Region, Philippines ACCESS SOLUTIONS MULTI-PURPOSE COOPERATIVE Full time ₱900,000 - ₱1,200,000 per year

Qualifications:


• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).


• Proven experience as a Supervisor or in a similar role in the restaurant or hospitality industry.


• 3+ years of experience in restaurant management or hospitality.


• Proven track record in a supervisory or leadership role.


• Strong leadership, organizational, and communication skills.


• Knowledge of restaurant operations, POS systems, and customer service best practices.

Key Responsibilities:


• Supervise and coordinate daily front-of-house and/or back-of-house restaurant operations.


• Ensure high levels of customer satisfaction by delivering exceptional service.


• Manage staff schedules, attendance, and performance, ensuring adequate staffing at all times.


• Assist with training, coaching, and mentoring restaurant staff.


• Handle customer complaints or concerns swiftly and professionally.


• Oversee cleanliness, organization, and ambiance of the restaurant to meet company standards.


• Support inventory management, including ordering supplies and monitoring stock levels.


• Monitor compliance with health and safety regulations and company policies.


• Collaborate with management on menu updates, promotions, and special events.


• Perform opening and closing duties, including cash handling and reporting.

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