Customer Success Representative
2 days ago
Company Overview:Trusted by major players throughout the industry, Altametrics has been designing and deploying infrastructure solutions renowned as best-of-breed in performance, since 1997. The company philosophy is to combine software design with comprehensive consultancy and support services for business-critical applications.To be considered for this job, please include *Plum Loyalty* in your subject.The companys enterprise software solutions are designed to help businesses work more productively, operate more profitably (ROI), increase customer service and value, integrate with other business applications, and readily access information to make informed executive decisions.Altametrics offers a comprehensive product line of enterprise software and professional services addressing the needs of various departments and executive management of corporate clients. The applications are ideal for executives needing real time access to enterprise data. The software solutions are web-based, designed to be deployed quickly, scalable for business growth, reliable and readily available. Altametrics offers clients industry leading consulting, professional services, development, engineering, training, and comprehensive product line.Altametrics offers a very exciting, friendly, and energetic working environment filled with constant new challenges, new expectations, new responsibilities and endless growth opportunities.To be considered for this job, please include *Plum Loyalty* in your subject.Position Summary:A Customer Success Representative ensures that new clients are effectively introduced to our solution and provided with the necessary support and resources to become engaged and successful users.To be considered for this job, please include *Plum Loyalty* in your subject.**This position is US based. Your schedule could be morning, afternoon, or overnight depending on the business needs.**Major Responsibilities and Essential Functions: Implementing onboarding tactics that are in line with the objectives of both the company and the client Configuring client accounts within expected timeframes Identifying and addressing issues accordingly Collaborate with internal and external teams to resolve issues Amenable with shifting schedule.Required Skills and Experience Restaurant experience is a BIG plus A minimum of 2-4 years of experience in a customer-facing role (Support, Implementation, or Onboarding) Strong written and verbal communication skills to create a clear and effective onboarding experience Ability to manage multiple projects and tasks simultaneously and efficiently Demonstrated ability to use Microsoft Excel to create, format, and manipulate spreadsheets Experience using Microsoft Word to create, format, and edit documentsThe following equipment is required: A personal computer Consistently stable internet connectivity An alternative internet source in case of any connectivity issues A web-camera, which may be integrated into your laptop, or an external device linked to your desktop computer A microphone, which may be integrated into your laptop, or an external device linked to your desktop computer
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Customer Success Representative
4 days ago
Manila, National Capital Region, Philippines Altametrics Full time ₱900,000 - ₱1,200,000 per yearCompany Overview:Trusted by major players throughout the industry, Altametrics has been designing and deploying infrastructure solutions renowned as best-of-breed in performance, since 1997. The company philosophy is to combine software design with comprehensive consultancy and support services for business-critical applications.To be considered for this...
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Travel Customer Success Representative I
4 days ago
Manila, National Capital Region, Philippines Goway Manila Full time ₱450,000 - ₱900,000 per yearTRAVEL CUSTOMER SUCCESS REPRESENTATIVE I - RELIEVERJob Type: ContractualLocation: Goway Travel Manila OfficeReporting to: Operations ManagerJob purpose:This position requires a highly skilled and experienced professional to provide exceptional customer service within the travel industry. The Travel Customer Success Representative will be responsible for...
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Travel Customer Success Representative I
3 weeks ago
, Metro Manila, Philippines Goway Travel Full timeOverview Travel Customer Success Representative I Job Type: Full Time Location: Goway Travel Manila Office Reporting to: Operations Manager Job Purpose This position requires a highly skilled and experienced professional to provide exceptional customer service within the travel industry. The Travel Customer Success Representative will be responsible for...
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Customer Success Manager
2 days ago
Manila, National Capital Region, Philippines 8x8 Full time ₱1,200,000 - ₱2,400,000 per year8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized...
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Customer Success Manager
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Success Manager - Valenzuela (Posted 1 day ago) Job Description The Customer Success Manager (CSM) is responsible for leading customer relationships and ensuring the adoption, retention, and growth of software solutions. Acting as a trusted advisor, the CSM drives measurable outcomes aligned with customer business objectives while promoting...
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Customer Success Representative
24 hours ago
Southern Manila District, Philippines Altametrics Full timeCompany Overview Trusted by major players throughout the industry, Altametrics has been designing and deploying infrastructure solutions renowned as best‑of‑breed in performance, since 1997. The company philosophy is to combine software design with comprehensive consultancy and support services for business‑critical applications. The company's...
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Customer Success Manager
4 weeks ago
Manila, Philippines Wingassistant Full timeWing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. The Role: We are seeking a solution-driven individual who has a passion for customer happiness, technology, and startups. The...
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Technical Customer Success Analyst
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Technical Customer Success Analyst jobs in Makati. High-level positions and exclusive headhunter career opportunities - Join now for free! Find premium jobs for executives in your area. Join Experteer now! Matching technology. Executive jobs $200k+. Job Postings Customer Service Representative Posted today Job Description Customer Service...
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Customer Success Manager, EMEA
3 weeks ago
Manila, Philippines 8x8 Full timeCustomer Success Manager, EMEA page is loaded## Customer Success Manager, EMEAlocations: Manila-8x8 Asiatime type: Full timeposted on: Posted Todayjob requisition id: R19718x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated...
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Customer Success Manager
4 weeks ago
, Metro Manila, Philippines Neara Full timeOverview As a Customer Success Manager, you will be responsible for providing complete support to the Philippines customers for CleverTap on value realization, solution engineering and product adoption with the customer's system, retain and grow CleverTap business by effective customer success management. Responsibilities Drive the product adoption to help...
