BPO - Support Manager
2 weeks ago
This might be the only time your I can fix him/her attitude wont be questioned. Unity Communications is looking for a Support Manager who can slay the house down boots despite juggling quotes, contracts, and a couple of escalations. In this role, you'll play a vital role in keeping things running smoothly while making our internal teams and partners feel supported, heard, and taken care of istep by da istep. You'll be the reason things get done, people feel heard, and the team keeps moving forward. Ready to help the team sumakses? Apply today How You Spend Your Eight Hours Support internal channel managers and partners to ensure exceptional service delivery Monitor, improve, and streamline support processes Handle escalations with professionalism and efficiency Run quotes and generate contracts Request updates and track progress on active orders Collaborate with cross-functional teams to enhance partner satisfaction Help develop and implement scalable support strategies Manage multiple systems and tools to keep workflow running smoothly What You Must Possess Minimum 2 years in telecom; experience with AT&T B2B Portals, Comcast C3, and Spectrum Salesforce.Proven experience in support management or a related role Strong communication, multitasking, and interpersonal skills Confidence in navigating difficult customer situations and managing escalations Working knowledge of telecom and cloud solutions Experience in order entry and order tracking Ability to work independently in a remote environment What You Shall Receive HMO coverage upon regularization, with one free dependent after one year of continuous service and another free dependent after two years of continuous service VL/SL credits upon regularization Friendly and supportive work culture 13th-month pay and other Philippine-government-mandated benefits Non-taxable allowances Pay increases, performance bonuses, birthday gifts, and many more What You Should Consider Full-time position Monday to Friday, night shift Hybrid work setup Why Join Our Company You look for a company whose senior management listens to what you are and aren't saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.
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Parañaque, Philippines JobsAvenuePH Full timeVoice + Non-Voice Tasks — Accepts Applicants With No BPO Experience! ✨ Work Location: Parañaque Account Type: Non-Voice / Blended Support Limited Slots Only — Apply ASAP! Why This Opportunity Is Great: This Parañaque-based BPO is known for fast hiring, strong support systems, and a fun, people-first work environment. Perfect for first-time BPO...
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Parañaque, Philippines JobsAvenuePH Full timeVoice + Non-Voice Tasks — Accepts Applicants With No BPO Experience! ✨ Work Location: Parañaque Account Type: Non-Voice / Blended Support Limited Slots Only — Apply ASAP! Why This Opportunity Is Great: This Parañaque-based BPO is known for fast hiring, strong support systems, and a fun, people-first work environment. Perfect for first-time BPO...
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Parañaque, Philippines Unity Communications LLC Full timeBPO - Operations Assistant Manager (Hybrid Setup) About the job BPO - Operations Assistant Manager (Hybrid Setup) If you've ever caught yourself people-watching not in a creepy way, but in that I can tell what's going on without anyone saying it way you already understand the art of operations. And Unity Communications needs you! We need an Operations...
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Parañaque, Philippines JobsAvenuePH Full timeCustomer Service Representative – Semi Non-Voice Account (Ibex Parañaque) Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience Step into a new opportunity at Ibex Parañaque! We are urgently hiring Customer Service Representatives for a Blended (Voice + Non-Voice) account. This is an excellent role for both first-time applicants and...
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Parañaque, Philippines Metacom Business Process Outsourcing Solution Inc. Full timeNow Hiring! Customer Support Associate Ride Sharing Account (Lyft Bikes and Scooters) Location: Sucat, Paranaque Work: Setup Onsite Schedule: Shifting Schedule Start Date: November 3 2025 Job Overview Join our Ride Sharing Account Lyft Bikes and Scooters and provide top-notch support to riders and drivers. You will assist customers with inquiries ride...
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Customer Service Representative
3 weeks ago
Parañaque, Philippines Q2 HR Solutions Full timeNow Hiring: Customer Service Specialist Industry: Online Gaming Location: Onsite – Merville, Parañaque Schedule: Shifting (Day and Graveyard Shifts) About the Role You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry. Who Can Apply? - Fresh graduates and career shifters are...
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CSR-CHAT SUPPORT
4 weeks ago
Parañaque, Philippines Q2 HR Solutions Inc. Full time✔ Open to fresh graduates and career shifters with a college degree ✔ Customer service experience in a BPO setting (local or gaming) is a plus, but not required ✔ Senior High School graduates and college undergraduates must have prior CSR/BPO experience ✔ Proficient in both written and spoken English and Tagalog ✔ Minimum typing speed of 40 words...
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CSR/ BPO Agent
3 days ago
Parañaque, Philippines Lexie Staffing Co. Full timeAs a Customer Service Representative, provide exceptional support by resolving issues, answering inquiries, and offering effective solutions via calls, emails, and messages. • At least Senior High School Graduate /High School Graduate (Old Curriculum) • With or without experience are welcome to apply • With Good to Excellent Communication Skills
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IT Support Specialist
4 weeks ago
Parañaque, Philippines Innovato Information Technology Solutions Full timeInnovato Information Technology Solutions Job Description We are seeking a proactive and detail-oriented IT Support Specialist to join our team. This role is responsible for the full lifecycle of laptop management, focusing on macOS devices while also supporting Windows systems. The successful candidate will provide technical support, manage asset inventory,...
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Customer Service Representative
2 weeks ago
Merville, Parañaque, Philippines Q2 HR Solutions Full timeNow Hiring: Customer Service Specialist Industry: Online Gaming Location: Onsite – Merville, Parañaque Schedule: Shifting (Day and Graveyard Shifts) About the Role You’ll provide customer support through chat, email, and occasional calls for local-based clients in the online gaming industry. Who Can Apply? - Fresh graduates and career shifters are...
