Mall Operations Manager
6 days ago
DUTIES AND RESPONSIBILITIES: A. TENANT RELATIONS 1. Merchants Assistance and Administrative Coordination Ensures facilitation of coordination of requirement of constructing tenants (new tenants and or renovating / existing tenants) with the objective that tenants open on time under minimal supervision of superior.Ensures timely and smooth turn-over of space to incoming (new tenants).Advises tenants on mall requirements for renovating tenants (existing tenants).Coordinates schedule of design briefing with incoming /existing tenant, Engineering and Leasing if necessary.Conducts briefing on house rules for constructing/renovating tenant.Act as liaison between tenant and Engineering on technical requirements.Submission of plansTransmittal to EngineeringShould maintain a logbook for proper recording of constructing / renovating tenantsAble to relay information related to construction works on time to concerned parties.Ensures completeness of Pre-construction checklist form.Conducts house rules briefing with tenants, its representatives, its employees before store opening.Well versed on mall house rules and operating guidelines of other departments (Accounting, Sales Audit, Marketing and Security).Ensures Completeness of Pre-Operations Checklist.Well versed on the documentation requirements before store opening.Participates in the technical inspection conducted by Engineering during tenants renovation.Knowledgeable of technical complexities of construction requirements.Relays on time pertinent information to concerned parties. 2. Account ManagementAttends to tenants concerns/inquiries and coordinates the same with different departments.Recommends courses of action.Communicates verbally or in writing on tenants concern.Participates in the collection initiated by Billing & Collection Department activity.Facilitates insurance claim of concerned parties.Assists during the inventory of tenants damaged items due to water leak etc.Attends to witness incidents such as water leak, fire etc.Reviews insurance of merchants and closely monitors its expiry date.Monitors tenants enrollment to Bio-augmentation and Kitchen exhaust programMonitors tenants enrollment to Pest Control programInitiates safety audit inspection of existing tenants and follow through compliance.Handles egressing tenants.Conducts egress briefing.Observes timely turnover of spaceAccomplishes Tenants Accountability Clearance Form (TACRF) within seven (7) days after receipt from Lease Admin Section.Prepares and submit management reports, performance review (monthly)Operating tenants update (monthly)Insurance update (monthly)Weekly progress report on constructing and renovating tenantEgress reportParticipates to emergency drills (fire and earthquake) and joins the emergency response team of the mall.Performs other mall operations related tasks as may be deemed necessary and/or directed by the Mall Operations Heads. B. CUSTOMER SERVICE Attends to customer inquiries (either thru phone or at the customer service counter)Entertains and attends to the needs and complaints of the customerPacify the complainant and resolve the complaint C. SAFETY MANAGEMENT Assists and supports in the implementation of Environment, Health, and Safety programsEnsures that the security control plan is maintained for the mall areas by security providerEnsures statutory compliance on occupational health and safetyOversees Daily In/Out report of third-party hires
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Mall Operations Manager
5 days ago
Muntinlupa, Philippines Filinvest Group Full timeDUTIES AND RESPONSIBILITIES: A. TENANT RELATIONS 1. Merchants Assistance and Administrative Coordination Ensures facilitation of coordination of requirement of constructing tenants (new tenants and or renovating / existing tenants) with the objective that tenants open on time under minimal supervision of superior. Ensures timely and smooth turn-over of space...
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Mall Operations Manager
6 days ago
Muntinlupa, Philippines Filinvest Group Full timeDUTIES AND RESPONSIBILITIES: A. TENANT RELATIONS 1. Merchants Assistance and Administrative Coordination Ensures facilitation of coordination of requirement of constructing tenants (new tenants and or renovating / existing tenants) with the objective that tenants open on time under minimal supervision of superior.Ensures timely and smooth turn-over of space...
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Mall General Manager
2 weeks ago
Muntinlupa, Philippines Filinvest Development Corporation Full timeOverview The Mall General Manager (GM) is responsible for overseeing all aspects of mall management including leasing and tenant relations, business planning and financial management, facilities and operational management and control of all maintenance, inspection, and safety functions. The Mall GM plans and directs the day-to-day operations of the mall,...
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Store Supervisor
4 weeks ago
Muntinlupa, Philippines OLYMPIC VILLAGE ENTERPRISES INC. Full timeWill directly manage the store from all aspect of management and will be reporting to Area Sales Managers and to VP-Retail Operations Will represent the store in the Monthly Sales Meeting/Business Planning Knows how to analyze the brands and to look for possible effective strategies that could help the store in reaching their set quota Coordinate with the...
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Retail Operations Manager
3 weeks ago
Muntinlupa, Philippines Concepcion Business Services, Inc. Full timeRetail Operations Manager will oversee the full operations of SharkNinja’s own retail network in the Philippines, consisting of a flagship store and kiosks. This role is responsible for ensuring smooth day-to-day operations, delivering an exceptional consumer experience, managing personnel, and achieving sales targets across the retail network. The Retail...
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Senior Strategic Leasing Manager
6 days ago
Muntinlupa, Philippines Filinvest Group Full timeThe Senior Strategic Leasing Manager is responsible for ensuring that the rental income and the use of the rentable or leasable areas of the mall are maximized. He/She is in charge of the overall management of the lease marketing and lease administration functions of the assigned project property and oversees the full implementation of the approved tenancy...
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Senior Strategic Leasing Manager
5 days ago
Muntinlupa, Philippines Filinvest Group Full timeThe Senior Strategic Leasing Manager is responsible for ensuring that the rental income and the use of the rentable or leasable areas of the mall are maximized. He/She is in charge of the overall management of the lease marketing and lease administration functions of the assigned project property and oversees the full implementation of the approved tenancy...
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Sales and Marketing Officer
4 weeks ago
Muntinlupa, Philippines ULTRA MANPOWER SOLUTIONS CORPORATION Full timeSales and Marketing Officer (Festival Mall Alabang) Mall Hours Qualifications - Bachelor’s degree in Business Administration, Marketing, Education, or a related field (preferred but not required) - Proven experience in sales, customer engagement, or account management - Background in center/store management, branch operations, or team leadership is a...
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Operations Manager
3 weeks ago
Muntinlupa, Philippines Safari Rent A Car Inc. Full timeOversees daily business activities to ensure smooth and efficient operations. They lead teams, manage resources, and implement processes that improve productivity and quality. This role involves coordinating across departments, managing multiple client accounts, and maintaining strong relationships with stakeholders. The Operations Manager also addresses...
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Operations Manager
6 days ago
Muntinlupa, Philippines Cobden & Carter International Full timePosition: Operations Manager Key Responsibilities: - Develop and implement operational strategies to drive efficiency and productivity - Monitor and analyze operational performance, identifying areas for improvement and implementing corrective actions - Manage and optimize the use of resources, including personnel, equipment, and materials - Ensure...
