SME
2 weeks ago
Responsibilities: Understand customer issues and provide solution. Executes transactions as per prescribed timelines and follows all predefined procedures with the objective to meet the SLA targets for the specific process within guidelines, policies and norms of client and the company.Meet SLA and KPIsHandle escalation callsKnowledge and experience on ticketing tools.Displays superb customer service skills and capabilitiesBasic Operating System knowledgeKnowledge of common Microsoft Office products & servicesGood analytical abilityAbility to navigate common user interface elementsGood Reading skills - ability to understand ambiguous information, probe and consolidate into useable data Requirements: Graduate of any 4-year course or completed first year in collegeExperience in handling escalation calls.Minimum of 2 to 3 years work experience as an SME in BPO/shared services industry.Excellent oral and written communication.Good problem-solving skills and ability to multitask.Amenable to work in shifting schedule in Alabang.Amenable to work onsite. Benefits: Quarterly Performance Bonus24 Leaves annuallyCompetitive HMO and Life Insurance for the employee and 2 eligible dependents upon hireOutstanding career development opportunities and fast track career progressionEnjoy a fair work-life balance.Learning and Development TrainingsWe value Inclusion and DiversityGreat place to work certified.
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SME Lead Generation Call Centre Services
3 weeks ago
Muntinlupa, Philippines Integrated Office Solutions Inc. Full timeSME Lead Generation Call Centre Services About the job SME Lead Generation Call Centre Services Unleash Your Talents with Us! Hi there, our future SME Lead Generation all entre Service ! Happy to see YOU here. Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in...
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Telesales Executive Corporate Sales
7 days ago
Muntinlupa, Philippines Private Advertiser Full timeJoin Our Growing Family at a Leading Singapore Energy Company Be a Telesales Executive Corporate Sales (SME Corporate Clients) - Alabang in the Philippines! We are a Singapore-based energy company, proudly powering businesses across Southeast Asia with world-class energy solutions. As we expand rapidly in the Philippines, we’re looking for passionate,...
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Corporate Sales Specialist
7 days ago
Muntinlupa, Philippines Private Advertiser Full timeCorporate Sales Specialist (PhoneBasedRole) Join Our Growing Family at a Leading Singapore Energy Company! Be a Corporate Sales Specialist (PhoneBasedRole) in the Philippines! We are a Singapore-based energy company, proudly powering businesses across Southeast Asia with world-class energy solutions. As we expand rapidly in the Philippines, we’re looking...
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Alorica Alabang Muntinlupa
1 week ago
Muntinlupa, Philippines JobsAvenuePH Full timeOverview Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our...
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Monitoring Specialist
2 weeks ago
Muntinlupa, Philippines NYGC Services, Inc. Full timeMonitoring Analyst Monitoring Analyst is responsible for overseeing and ensuring the optimal performance of the organization’s monitoring infrastructure. This role combines deep technical monitoring expertise with administrative capabilities to configure, maintain, and enhance monitoring tools and processes. The Senior Analyst will act as a subject matter...
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Learning And Development Specialist
4 weeks ago
Muntinlupa, Philippines Coforge Full timeCoforge is hiring a Learning & Development Specialist in Muntinlupa City, National Capital Region, Philippines. Job Title: Learning & Development Specialist Skills: Strong knowledge in digital learning tools, gamification, and dashboards; Excellent data analysis and reporting skills Experience: at least 3 years of experience in creative production / design...
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Learning Operations- Senior Team Member
2 weeks ago
Muntinlupa, Philippines ESOL IT SERVICES INC. Full timeJOB TITLE: Learning Operations - Team Member Location: Alabang, Muntinlupa Position Type: Full time Work Set up: Onsite Start Date: November 3 Salary Package: 35,699 + 2,000 Allowance Job Summary We are seeking a detail-oriented Learning Operations Specialist to manage end-to-end learning operations, ensuring seamless delivery of training programs across...
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Sales Engineer
2 weeks ago
Muntinlupa, Philippines Cairnhill Metrology Full timeWe are a regional SME whose Vision is to be the trusted industrial metrology solutions provider of choice to our customers. Our Mission is to support our customers’ quests for safety, validation, reliability and quality with our solutions plus technical support throughout the solutions’ useful life. Our Values is “Do to others as we would have others...
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Senior Accountant
2 weeks ago
Muntinlupa, Philippines Private Advertiser Full timeAdd expected salary to your profile for insights Responsible to handle full spectrum of accounting and financial management functions to ensure compliance, accuracy, and efficiency in line with Philippine regulations. Responsibilities Maintain accurate and timely financial records, ledgers, and journals. Prepare adjusting entries, accruals, and...
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RPA Project Manager
3 days ago
Muntinlupa, Philippines GECO Asia Pte Ltd Full timeRPA Project Manager We are seeking an experienced RPA Project Manager to lead the end-to-end implementation of Robotic Process Automation (RPA) initiatives across multiple business units. This role is responsible for ensuring automation projects are delivered on time, within budget, and aligned with business objectives —while driving process optimization,...