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Branch Relationship Officer

2 hours ago


Metro Manila, Philippines EastWest Bank Full time

About the Job Location: Nationwide Corporate Title: Junior Officer to Manager Work Arrangement: On-site Our Branch Banking Group is looking for experienced professionals to join us in EastWest stores nationwide in the role of Branch Relationship Officer. In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross-selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs. Your dream. Our focus. East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience. We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success. What the role will entail Drive sales acquisition and customer retention efforts in line with the store's growth strategy Grow assigned managed accounts by deepening client relationships and improving share of wallet Promote and sell banking products and services to qualified clients to meet business targets Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars Maintain high standards in audit, risk, and customer service by delivering transparent, client-centric engagement What we're looking for Bachelor's degree in Business, Marketing, or any related fieldRequires at least 3 years of proven experience in sales and marketing of deposit products within the banking industryOpen to candidates with extensive experience in Branch Banking operations or service delivery who are seeking to transition into a front-line sales positionMust possess strong selling and negotiation skills, with preference given to candidates maintaining an active client portfolio within the designated areaPossesses strong communication and presentation skills, coupled with resilience and a proactive, results-oriented approach What you can expect from joining our team Career development and training opportunitiesCompetitive salary package and benefitsPerformance-based incentives and recognition programs to reward high-performing individualsOpportunity to work with industry experts and be mentored by themDefined career progression paths to guide you in your professional growth