XTN-CA38639

1 day ago

Taguig, Philippines KMC Solutions Inc Full time

Tricentis has expanded rapidly since its founding in 2007. Headquartered in the heart of Austin, Texas, Tricentis has office locations throughout the world. We are looking for people who are dynamic, passionate, and versatile – from entry-level to seasoned pro. Now, we are expanding our footprint here in Manila, Philippines Join us and be a part of a pioneering team. JOB SUMMARY: As a Technical Support Specialist, you will be responsible for the analysis, processing, troubleshooting, technical recommendation and resolution of technical inquiries, cases and requests from our customers who uses our products namely Tosca, QTest/Vera and Neoload. The role is “customer-facing” and will require interactions via our self-service portal, emails, chats, and a few inbound calls. The team member is expected to collaborate with customers to deliver superior customer experience, leveraging effective communication and problem-solving skills to ensure their needs are met with satisfaction. Market competitive salary + success-oriented bonus. Day 1 HMO coverage with 2 free dependents. Hybrid work arrangement (3x Onsite, 2x WFH) Work with the market leader in model-based automation testing. Supportive and engaged leadership team. The Technical Support Specialist’s responsibilities include but is not limited to the following; The position requires the candidate to be detail oriented, work with minimal supervision, good research skills and above-average problem solving skills to handle simple to more complex customer cases. In addition, a good background in system analysis, design and functional support is needed to determine potential software bugs.  The position will also give the candidate the opportunity to troubleshoot and support various software configurations and run appropriate testing & diagnostics, providing our customers with professional technical support. You’ll collaborate with the R&D and product teams, and learn about software engineering processes. The position will also require the candidate to work closely with our R&D team and with Customer Success on customer-related issues and tasks to ensure our customers receive a product-tailored appropriate solutions. Bachelor’s degree in Computer Science, Information Technology or Computer Engineering. Minimum of 3+ years of relevant experience in either technical, application or product support in a customer facing role.  A very good understanding of Software Development Life Cyle and Software Testing Life Cyle concepts. Relevant knowledge or work experience using Tricentis TOSCA  Must have knowledge in the following related technologies – Distributed Exchange, API/OSV, VisionAI, Mobile Dev, SAP, Host Engines, Database, Mail Engines, Document Imaging). Candidates coming from a software QA background who are willing to do a support role and have an in-depth training/experience from the market leader in model-based testing. Candidate coming from a technical support background who wants to have a software QA and testing exposure. No Roles Set 

  • XTN-635A212 | STRATEGIC CONSULTANT, OFFICE OF THE CEO

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    Overview XTN-635A212 | STRATEGIC CONSULTANT, OFFICE OF THE CEO — KMC Careers, Taguig, National Capital Region, Philippines. Join to apply for the XTN-635A212 role at KMC Careers. Who are we? Sodali & Co is a leading provider of strategic advice and shareholders services to corporate clients around the world. Our firm provides corporate boards and...

  • XTN-C859500 | PODCAST EDITOR

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    Overview KMC Careers Taguig, National Capital Region, Philippines Join to apply for the XTN-C | PODCAST EDITOR role at KMC Careers Our client partner Momentum Media is one of the fastest growing media businesses in Australia. We connect audiences to news, features, insights and events they can’t live without. Primary purpose: The Podcast Editor and...

  • XTN-1040573 | SALES MANAGER

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    KMC Careers Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the XTN- | SALES MANAGER role at KMC Careers KMC Careers Taguig, National Capital Region, Philippines 2 weeks ago Be among the first 25 applicants Join to apply for the XTN- | SALES MANAGER role at KMC Careers Get AI-powered advice on this...

  • XTN-45CD188 | OPERATIONS MANAGER

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    Overview KMC Careers Taguig, National Capital Region, Philippines Join to apply for the XTN-45CD188 | OPERATIONS MANAGER role at KMC Careers . We are seeking a highly capable and experienced Operations Manager to lead and oversee the delivery of outsourced services for a client in the Irish tax rebate and financial services sector. This role is ideal for a...

  • XTN-FEA6428 | UI DESIGNER

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    KMC Careers Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the XTN-FEA6428 | UI DESIGNER role at KMC Careers KMC Careers Taguig, National Capital Region, Philippines 1 day ago Be among the first 25 applicants Join to apply for the XTN-FEA6428 | UI DESIGNER role at KMC Careers Senior UI DesignerAs a...

  • XTN-AC13816

    3 days ago

    Taguig, Philippines KMC Solutions Inc Full time

    • Implementation and fulfillment of all regulatory, health and safety requirements • Implementation and fulfillment of all company policies and procedures, including those outlined in our Employee Handbook. The Engineer ITSM will be responsible for the development, implementation, and maintenance of ServiceNow applications and solutions. This role...

  • XTN-5866496

    3 days ago

    Taguig, Philippines KMC Solutions Inc Full time

    Think you have a knack for working across multiple digital media functions and want to work for a top media business? Look no further! We're looking for someone who thrives on the challenge of working in a fast-paced environment, across multiple brands, to support the effective delivery of our email newsletters and marketing campaigns The ideal candidate is...

  • HUMAN RESOURCES COORDINATOR

    2 weeks ago

    Taguig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time

    Overview Make your next big career move by applying for the HUMAN RESOURCES COORDINATOR position at KMC Solutions. Benefits Health Insurance/HMO Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves Responsibilities The HR Coordinator supports multistate HR operations (with emphasis on CA and OR) by handling HR...

  • TRAVEL DESIGNER

    4 weeks ago

    Taguig, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time

    Make your next big career move by applying as KMC Solutions’ next TRAVEL DESIGNER! The Travel Designer is the operational cornerstone of Lartisien’s bespoke luxury travel services, ensuring exceptional execution of personalized journeys for elite Voyager members. Collaborating closely within a Duo system: a unique collaboration between the Client...

  • XTN-7C3B883 | INTEGRATION SPECIALIST

    4 weeks ago

    Taguig, Philippines KMC Careers Full time

    KMC Careers Taguig, National Capital Region, Philippines Overview We’re hiring an Integrations Specialist to support our Senior Digital Growth Managers by executing repeatable, process-driven tasks across our internal systems and delivery workflows. Responsibilities Working from home Can work to any KMC sites HMO and insurance Dayshift Wordpress experience...