IT Senior Network/Systems Engineer

2 days ago

Muntinlupa City, Philippines TASQ Staffing Solutions Full time

Qualifications:

  • Bachelors degree in computer science, IT, Engineering, or a related field
  • Minimum of 3 to 5 years of experience in IT and 3 years of networking experience
  • Preferably with extensive experience in computer network systems, database administration, and system management
  • Solid understanding and hands-on experience with switches, routers, and Cisco devices
  • Proficient in reading and creating network diagrams
  • Experience in Incident Management is a plus
  • Cisco Certified Network Associate (CCNA) certification required
  • If CCNA has expired, candidates must have relevant Cisco training and work experience.
  • Must be amenable to working in shifting schedules
  • Must be able to work onsite at Alabang US shifts
  • Immediate start preferred

Key Responsibilities:

  • Serve as the first point of contact for IT Services Support and Operations teams
  • Provide first-level incident and service request resolution, monitor availability and continuity of IT services
  • Coordinate with IT Asset Management and Audit teams to implement actions aimed at improving customer satisfaction
  • Implement technology migration and system upgrade plans for service-specific needs
  • Perform routine backup activities and ensure the redundancy of power, systems, and networks
  • Ensure adherence to IT service continuity processes and assist with troubleshooting escalated issues
  • Maintain and enhance system availability through proactive monitoring and adjustments
  • Assist in the development of network diagrams and support network architecture as necessary

Benefits:

  • HMO for Employee and 2 Dependents (On Day 1)
  • Quarterly performance bonus
  • Outstanding career development opportunities
  • 15% Night Differential
  • 24 Leaves Annualy

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