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Cloud and Network Engineer
3 weeks ago
The IT Network Engineer will be responsible for the build, maintenance, and incident resolution of our rapidly expanding network infrastructure.
This includes designing and implementing secure network architecture, troubleshooting issues, and ensuring the highest levels of availability, performance, and security.
The ideal candidate will have experience with Cisco high-end switches, Meraki devices, Fortinet firewalls, and AWS cloud infrastructure services.
Responsibilities:
- Administration of network infrastructure, including configuration, troubleshooting, and maintenance of hardware and software components.
- Design and implementation of secure network architecture, including site-to-site VPN, routing protocols, VLANS, and QoS.
- Troubleshooting issues in the network, including physical layer, data link layer, network layer, transport layer, session layer, presentation layer, and application layer.
- Management of network infrastructure monitoring tools, such as PRTG, to ensure proactive alerts and optimized system performance.
- Build and support cloud infrastructure services, including IAM, ALB, VPC, VPN, Security Group, Transit Gateway, EC2, EBS, RDS, using Terraform or similar IaaC tool.
- Facilitate projects and requests made by business teams in the cloud infrastructure using AWS Well-Architected Framework.
- Setup cloud watch alarms and to alert system outages and implement auto curing methodologies to maintain zero downtime.
- Optimize system performance, scale up/down using Auto scaling and load balancing services.
- Ensure AWS infrastructure is secured using KMS, WAF, Guard Duty, and in compliance to corporate security policy.
- Enable auditing services like CloudTrail on AWS and perform HIPAA, SOC2 audit on all AWS services.
- Document and review Operating Procedure Document, and update IaaC in a hybrid cloud infrastructure model.
- Perform periodic maintenance like IOS patching, configuration backup, and vulnerability scanning.
- Materially contribute to multiple concurrent projects with various development and product groups.
- Clearly document the design, maintenance, and support procedures for routine tasks to leverage IT Support Staff.
- Provide support for mission-critical systems to ensure smooth business operations and act as an escalation point for Support Technician staff.
- Research and evaluate new technologies to improve existing infrastructure.
- Participate in a 24x7 on-call support rotation and off-hours maintenance windows.
- Assist in maintaining, documenting, and improving upon Disaster Recovery and Business Continuity Plans.
- Support application and environmental issues in the network with appropriate system logs.
- Contribute to long-term design strategy and roadmap, server architecture, establishment of engineering standards and best practice guides.
- Configure and review IDS/IPS logs to highlight potential attacks on the perimeter systems.
- Ensure high availability by performing KTLO (Keep The Lights ON) activities periodically.
- Comply with HIPAA and HITech Privacy and Security regulations associated with Electronic Protected Health Information (ePHI).