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Team Performance Manager

1 week ago


Cebu City, Central Visayas, Philippines Helpware Inc. Full time

We are seeking a results-driven leader to join our Helpware Inc. team as an Operations Manager. The ideal candidate will have experience in people management, be able to analyze performance data, and make recommendations for process improvements.

This role requires a hands-on-deck attitude, excellent communication skills, and the ability to work effectively in a fast-paced environment. The successful candidate will be proficient in Excel, have outstanding time management skills, and maintain a positive attitude.

Key responsibilities include:

  • Leading high-performing teams
  • Analyzing data to inform business decisions
  • Developing and implementing operational strategies
  • Maintaining effective communication with stakeholders