
E-commerce Business Development Professional
2 days ago
Job Summary
We are looking for a skilled Account Manager to join our team. The ideal candidate will have a passion for building strong relationships, driving customer success, and creating meaningful partnerships.
The Account Manager will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. They will oversee client accounts, manage day-to-day communications, and coordinate with internal teams to deliver outstanding service.
Key Responsibilities:- Cold calling to proactively pursue new prospects and grow the customer base.
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
- Focusing sales efforts using reports to analyze existing and potential sales opportunities.
- Meeting all sales objectives and handling all aspects of completing a sale, including paperwork.
- Managing daily, weekly, and monthly sales forecasts and prospects using company software, and producing weekly reports.
- Resolving customers' complaints by investigating problems, developing solutions, and making recommendations.
- Building long-term relationships with customers by understanding their needs and preferences.
- A minimum of 2-3 years of experience in sales, account management, and customer service.
- Excellent written, verbal, and interpersonal communication skills in English (C1 level).
- The ability to communicate effectively with decision-makers.
- Preferably from a wholesale distribution, retail, or manufacturing background (with over 1000 SKUs).
- Experience with business-to-business sales; retail sales experience is a plus.
- The capacity to sell wholesale physical products.
- A proven track record of cold calling to acquire new business.
- Strong customer service skills and the ability to create and maintain long-term relationships with clients.
- Excellent organizational and time management skills in a fast-paced work environment.
- The ability to develop in-depth knowledge about products and markets.
- Proficiency in Microsoft Office.
- A fully remote position with flexibility to manage your own schedule.
- Opportunities to work with a diverse range of clients.
- A supportive team environment focused on growth and development.
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