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Director of Operations and Strategy

2 weeks ago

Manila, National Capital Region, Philippines weSource Management Consultancy Firm Full time

The Director of Operations and Strategy will play a crucial role in driving business growth and success at weSource Management Consultancy Firm. The ideal candidate will have a strong background in Revenue Cycle Management (RCM) and experience leading operations teams to achieve exceptional results.

Key responsibilities include developing and implementing strategic plans, analyzing operational performance data, and collaborating with internal stakeholders to identify opportunities for improvement. The successful candidate will also be responsible for communicating effectively with various departments and professionals to ensure seamless operations.

  1. Analyze combined operational performance data to assess overall efficacy and implement appropriate adjustments
  2. Develop and communicate strategic plans to drive business growth and success
  3. Collaborate with internal stakeholders to identify opportunities for improvement and implement changes

Requirements and qualifications include:

  • More than 5 years' experience as a Site Director or Director of Operations in a BPO or shared services setting
  • 2+ years of management experience in both internal (in-house) and external (remote - work from home) operations