Customer Experience Support Specialist
2 weeks ago
iSentia is seeking a Customer Experience Specialist to deliver exceptional service support to our Client facing teams. This role requires strong communication skills and the ability to work under pressure.
Main Responsibilities:- Provide prompt and accurate responses to Client Success tickets, prioritizing tasks according to designated SLAs.
- Investigate service issues, including processing of irrelevant and missed content, and log content delivery issues with 3rd Party providers.
- Drive client retention by identifying issues and suggesting solutions, proactively developing and improving processes to service clients.
- Report and record data in Vuelio systems, ensuring accurate CRM data entry in Intercom.
- Minimum 1 year Customer Service experience
- Tertiary Qualification
- Excellent written and verbal communication skills
- Highly proficient in English Language
- Technically proficient in a range of office applications; CRM experience is desirable.
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Marketing Sales Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeWe are seeking a skilled Sales Marketing Assistant to join our team at Mida Food Specialist. As a key member of our sales and marketing team, you will play a vital role in supporting our sales and marketing efforts.Your primary responsibility will be to assist our Account Managers/Business Development Managers in tracking, organizing, and reporting sales and...
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Customer Experience Specialist
2 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeAbout the Role\In this Customer Experience Specialist role, you will be responsible for leading and supporting our customer service team to optimize performance and ensure customer satisfaction. You will collaborate with the Quality Assurance Team to identify ways to improve operations, make effective staffing decisions, and enhance the overall customer...
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Customer Experience Specialist
16 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeKey ResponsibilitiesAs a Customer Experience Specialist, you'll be responsible for providing exceptional support to our customers through various channels, including chat, email, voice, and other support mediums.Some of your key responsibilities will include:Connecting with customers daily to build trust and strengthen relationshipsTurning around sticky...
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Customer Experience Specialist
5 days ago
Pasig, National Capital Region, Philippines JMSI Inc. Full timeAbout JMSI Inc.We are a leading provider of [industry/field] solutions, dedicated to delivering exceptional customer experiences.We are seeking a highly motivated and detail-oriented Customer Relations Specialist to join our team in Pasig, Philippines.Job ResponsibilitiesProvide top-notch customer service via multiple channels.Analyze and resolve...
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Customer Experience Specialist
6 days ago
Pasig, National Capital Region, Philippines TDCX Full timeJob DescriptionThe Technical Customer Specialist will be responsible for providing advanced technical support to customers, ensuring prompt and effective resolution of their inquiries and issues.The ideal candidate will utilize internal tools such as admin-access dashboards, SQL databases, server logs, browser developer tools, etc. to investigate and...
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Customer Experience Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Outsource Accelerator Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist with expertise in recruitment to serve as the first point of contact for job applicants interested in caregiving roles. This role is responsible for handling inbound inquiries, providing an overview of our company's hiring process, and ensuring that qualified candidates are smoothly...
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Customer Experience Specialist
1 week ago
Pasig, National Capital Region, Philippines Secret 6 Full timeAbout Secret 6We're a dynamic company that's passionate about gaming and committed to delivering exceptional customer experiences.As a Player Support Specialist, you'll be part of a dedicated team that works tirelessly to ensure gamers have the best possible experience.Job DescriptionYour primary responsibility will be to provide support to gamers via online...
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Customer Experience Specialist
1 week ago
Pasig, National Capital Region, Philippines Globaltech Field Service Solutions Inc. Full timeJoin us at Globaltech Field Service Solutions Inc. as a Customer Experience Specialist and make a meaningful impact on our customers' lives.In this role, you will be responsible for providing personalized support and solutions to our clients, resolving technical issues, and enhancing their overall experience.Key Tasks:Develop and maintain strong...
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Customer Experience Specialist
16 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeWe are seeking a Customer Experience Specialist to join our team in the Philippines.In this role, you will be responsible for delivering high-quality training programs that support customer satisfaction and loyalty.ResponsibilitiesDevelop and implement training strategies to improve customer service skills.Collaborate with cross-functional teams to design...
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Purchasing Support Specialist
2 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob Overview:Mida Food Specialist is seeking a highly skilled Procurement Associate to join our team. As a key member of our purchasing function, you will play a critical role in ensuring the smooth operation of our supply chain.Your primary responsibility will be to assist the Purchasing Manager in the preparation of necessary documents for all purchases,...
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Customer Experience Specialist
3 weeks ago
Pasig, National Capital Region, Philippines Isentia Full timeIsentia Pasig, National Capital Region, PhilippinesCustomer Experience Specialist (Vuelio)The Customer Experience Specialist works as part of the broader Customer Success Team tasked with providing best in class service to our clients. The primary focus is providing Admin Support to the UK based Customer Success team, which can include: investigating issues...
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Customer Experience Specialist
1 week ago
Pasig, National Capital Region, Philippines TaskUs Full timeAbout TaskUsWe are a ridiculously good company with a mission to create a different breed of Business Processing Outsourcing (BPO). Our goal is to help our clients represent, protect, and grow their brands.Job DescriptionWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a specialist, you will be responsible for...
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Customer Support Specialist
4 weeks ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeStealth Monitoring is looking for talented individuals like you Be the next Customer Support Specialist (French Bilingual). The Customer Support Specialist (French Bilingual) will be responsible for Entry Management for both English and French sites by answering calls, checking the cameras, and granting access.About the companyStealth Monitoring is North...
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Customer Support Specialist
2 days ago
Pasig, National Capital Region, Philippines TP Full timeJob OverviewWe are seeking a skilled Customer Support Specialist to join our team at TP.The successful candidate will be responsible for providing exceptional customer support, resolving complex issues, and working closely with internal teams to deliver outstanding results. Key responsibilities include:Handling customer inquiries and resolving issues via...
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Senior Customer Support Specialist
1 week ago
Pasig, National Capital Region, Philippines Go-Get Data Consultancy Full timeAbout the JobWe are seeking a skilled Senior Customer Support Specialist to join our team at Go-Get Data Consultancy.This is a full-time position requiring 1-2 years of experience in a similar role. The ideal candidate will have excellent customer service skills and a strong background in BFSI.As a Senior Customer Support Specialist, you will be responsible...
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customer experience specialist
2 weeks ago
Pasig, National Capital Region, Philippines Outsource Accelerator Full timeAbout the RoleWe are seeking a Customer Experience (CX) Specialist with a recruitment background to serve as the first point of contact for job applicants interested in caregiving roles. This role is responsible for handling inbound inquiries, providing an overview of our company and hiring process, and ensuring that qualified candidates are smoothly...
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Customer Experience Specialist
3 weeks ago
Pasig, National Capital Region, Philippines ClearSource Full timeWhy ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...
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Customer Support Specialist
1 day ago
Pasig, National Capital Region, Philippines Datamatics Full timeJob DescriptionWe are seeking a highly skilled Customer Support Specialist to join our team at Datamatics. The ideal candidate will be fluent in Mandarin and English, with 1-3 years of experience in a similar role.This position requires excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced...
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Customer Support Specialist
4 days ago
Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full time**Job Title:** Customer Service RepresentativeWe are seeking a talented Customer Support Specialist to join our team at ADDFORCE Human Resource Solutions INC. As a key member of our customer service team, you will be responsible for providing top-notch support to our clients via phone, email, and chat.About the Role:This is a full-time opportunity with a day...
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Customer Experience Specialist
16 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeJob DescriptionWe are seeking a Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and orderly store environment. You will also be required to greet and assist customers, help locate products, and restock merchandise as needed.The...