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Travel Experience Improvement Specialist

1 week ago

Makati City, National Capital Region, Philippines Michael Page Full time

About Our Business

  • A leading global travel service provider with multiple platforms offering comprehensive travel products and services.
  • Operates in numerous countries, providing exceptional customer service and expanding its global market reach.
  • Dedicated to staying at the forefront of technology and innovation in the travel industry.

Job Opportunity

  • We are looking for a Travel Experience Improvement Specialist to join our team and drive growth in the Philippines market.
  • As Product & Marketing Manager, you will develop and implement go-to-market strategies, identify growth opportunities, and monitor market performance.
  • You will also build and maintain relationships with partners and stakeholders, ensuring compliance with relevant regulations and standards.
  • Furthermore, you will analyze performance of campaigns and projects, optimize for future success, and improve customer experience through data analysis and conversion rate optimization.
  • Your strong leadership capabilities will enable you to lead and support team members to enhance overall performance and growth.
  • Collaboration with headquarters and local departments is crucial to align operations with business goals.
  • Staying updated on industry trends, offshore technology, and innovation is essential for this role.

Key Accountabilities

  • Develop and implement go-to-market strategies for the Philippines market.
  • Identify growth opportunities and areas for expansion within the market.
  • Monitor and report on the overall market performance to management.
  • Build and maintain relationships with partners and stakeholders.
  • Ensure compliance with relevant regulations and standards in the Philippines.
  • Analyze performance of campaigns and projects, optimizing for future success.
  • Improve customer experience through data analysis and conversion rate optimization.
  • Lead and support team members to enhance overall performance and growth.
  • Collaborate with headquarters and local departments to align operations with business goals.
  • Stay updated on industry trends, offshore technology, and innovation.

Requirements

  • A seasoned professional with a proven track record in the local travel industry.
  • Strong leadership capabilities with a history of managing teams effectively.
  • Deep knowledge of regulations in digital marketing within the Philippines.
  • Skilled in using data analytics tools to optimize campaigns.
  • Proactive, adaptable, and results-driven with the ability to manage multiple priorities.
  • Comfortable working in a fast-paced environment.
  • Willing to travel moderately.

What We Offer

  • Opportunities for career growth within a rapidly expanding global business.
  • Internal transfer and job rotation programs, promoting a global career path.
  • Learning and development opportunities in leadership, soft skills, and professional expertise.
  • Supportive and inclusive work culture with team events and activities.
  • Work arrangements that promote balance and well-being.