Travel Product Manager

5 days ago

Makati City, National Capital Region, Philippines Starlight Business Consulting Services, Inc. Full time

Starlight Business Consulting Services, Inc.

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job DescriptionDescription
  • Product Development & Optimization: Design, enhance, and optimize a variety of travel products such as group tours, free independent travel (FIT), and luxury customized tours.
  • Market Research & Competitor Analysis: Conduct research to understand the competitive landscape and create travel packages that offer value to customers.
  • Supplier Management: Build and maintain relationships with local and international suppliers, including hotels, airlines, tour operators, and attractions.
  • Pricing & Profit Analysis: Oversee pricing strategies, cost control, and ensure that products remain competitive while maximizing profitability.
  • Marketing & Product Promotion: Write compelling product descriptions and collaborate with the marketing team to promote travel products.
  • Sales Team Training: Educate the sales team on product offerings and updates to improve efficiency and knowledge in selling.
  • Customer Feedback Management: Address customer feedback and adjust products accordingly to meet market demands and improve satisfaction.
  • Travel Itinerary Planning: Handle planning and coordination of detailed travel itineraries, including accommodations, transportation, attractions, and visas.
  • Customer Support: Assist clients with any issues that arise during their trips to maintain a high standard of customer satisfaction.
Requirements
  • A bachelor's degree in tourism, business management, marketing, or a related field
  • Proven experience as a travel product manager and tour coordinator
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