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Telecom Service Expert

7 days ago

Taguig, National Capital Region, Philippines Neksjob Full time

**About Neksjob:**

We are a dynamic organization that values customer satisfaction.

Job Title: Telecom Account Specialist

About the Role:

We are seeking a skilled Telecom Account Specialist to join our team in Taguig. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers.

Responsibilities:

  • Provide timely and effective solutions to customer inquiries regarding telecom services and billing.
  • Troubleshoot technical issues and resolve them efficiently.
  • Clearly explain product details and service offerings to customers.
  • Upsell or cross-sell services when applicable, while ensuring customer satisfaction.

Qualifications:

  • At least Senior High School graduate.
  • Minimum one year of call center experience.
  • At least six months of sales-related work experience.
  • Excellent communication and problem-solving skills.
  • Must be comfortable working on-site in Taguig.

Why Work with Us?

  • Competitive salary and incentives.
  • Opportunities for career growth and development.
  • Performance-based rewards and bonuses.
  • Comprehensive healthcare benefits.