Operations and Talent Manager

2 weeks ago


Lipa City, Calabarzon, Philippines Teki Tutors Full time
About Us

Teki Tutors is a leading provider of educational services committed to improving academic performance and fostering effective study habits among Filipino students in the Batangas region.

Our team is passionate about delivering high-quality tutoring programs designed to empower students and improve their educational outcomes.

The successful candidate will play a critical role in managing talent acquisition, operational logistics, and client relations, ensuring the smooth delivery of our educational services.

Key Responsibilities

  1. Manage the full recruitment cycle for tutoring professionals, including sourcing, screening, and interviewing.
  2. Develop and implement comprehensive onboarding procedures for new tutors.
  3. Draft and manage tutor contracts, ensuring compliance with relevant labor laws.

Operational Management

  1. Process payroll accurately and efficiently.
  2. Maintain accurate records and manage administrative tasks using Microsoft Excel.
  3. Coordinate tutor and student schedules using Google Calendar.

Client and Tutor Relations

  1. Serve as the primary point of contact for client inquiries and concerns, providing timely and professional responses.
  2. Facilitate effective communication between tutors and clients, resolving any issues that arise with thoughtful and efficient problem-solving.
  3. Conduct initial student assessments.
  4. Cultivate positive relationships with parents and tutors.

Qualifications

  1. Bachelor's degree in human resources, Business Administration, Education, or a related field preferred.
  2. Proven experience in HR or operational roles.
  3. Strong understanding of Philippine labor laws.
  4. Excellent verbal and written communication skills.
  5. Ability to maintain confidentiality and handle sensitive information.
  6. Proficiency in Microsoft Excel and Google Calendar.
  7. Strong problem-solving and analytical skills.
  8. Strong organizational and time-management skills.
  9. Experience in the education sector is advantageous.

Skills

  1. Recruitment and onboarding.
  2. Contract management.
  3. Payroll processing.
  4. Data entry and management (Excel).
  5. Client relationship management.
  6. Scheduling (Google Calendar).
  7. Compliance.
  8. Communication and leadership.
  9. Problem-solving and conflict resolution.
  10. Organizational and time management.


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