Senior Customer Support Specialist

2 weeks ago

Barcelona, Philippines beBeeCustomerService Full time ₱6,000 - ₱7,200
Customer Service Excellence

This role is ideal for proactive and personable individuals who excel in building strong customer relationships, resolving issues efficiently, and delivering exceptional service.

Key Responsibilities
  • Engage with customers through various channels to assess their needs and provide tailored support
  • Listen attentively and resolve inquiries with outstanding customer service skills
  • Develop conversational interactions that meet the highest standards even when following a script
  • Adapt to shifting requirements, including weekends and holidays, while maintaining a high level of performance
Requirements
  • Exceptional interpersonal and communication skills are essential for success in this role
  • The ability to thrive in a dynamic and fast-paced work environment is crucial
  • At least 2 years of experience in customer-facing roles, preferably in a call center setting, is required
  • A high school diploma is necessary, while a Bachelor's degree is preferred but not mandatory
Becoming Part of Our Team

As a valued member of our team, you will have access to opportunities for growth and development, as well as a supportive work environment that encourages collaboration and teamwork. You will be working closely with other professionals who share your passion for delivering exceptional customer service.

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