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Client Relationship Coordinator
1 week ago
We are seeking an experienced professional to fill the position of Client Relationship Coordinator. This role involves building and maintaining strong relationships with our clients, ensuring their needs are met and expectations exceeded.
The ideal candidate will have 1-2 years of experience in customer support, with a proven track record of delivering exceptional results. They must be proficient in Microsoft 365, Kademi, and Campaign Monitor, and possess excellent communication and interpersonal skills.
The primary responsibilities of this role include managing a customer service support phone line and inbox, responding to enquiries, program information, and solving any customer service issues. You will also be responsible for validating submissions of claims to our programs by downloading, checking, and manually updating claims.
This is a challenging and rewarding role that requires strong organizational and time management skills, as well as the ability to work effectively in a fast-paced environment.
