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Hotel Operations Manager

3 weeks ago

Cebu City, Central Visayas, Philippines CC1 Jokai Marine International Inc. Full time
Captain Job Description

At CC1 Jokai Marine International Inc., we are seeking a highly skilled and experienced Captain to oversee the dining room operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep understanding of the restaurant industry.

Key Responsibilities:
  • Lead a team of waiters and ensure smooth service during peak hours.
  • Manage guest seating, take orders, and maintain high standards of customer service.
  • Resolve customer complaints in a professional and courteous manner.
  • Coordinate with the kitchen staff to ensure timely food delivery.

Requirements:
  • High school diploma or equivalent; formal hospitality training preferred.
  • Several years of experience in the food service industry, with leadership or supervisory experience.
  • Strong leadership, communication, and organizational skills.
  • Ability to manage staff and handle customer inquiries effectively.
  • Physical stamina to stand for long periods and move efficiently in a busy environment.