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Compliance Operations Team Lead

2 weeks ago

Manila, National Capital Region, Philippines Ria Full time

At Ria Money Transfer, we are committed to empowering individuals and communities worldwide. As a key member of our team, the Compliance Operations Supervisor will play a vital role in ensuring that our operations align with regulatory requirements and company policies.

The ideal candidate will have a strong background in compliance, risk management, and team leadership. They will be responsible for monitoring workload and queues, ensuring timely review and resolution within Service Level Agreements (SLA). Additionally, they will oversee the performance of their team, providing guidance and coaching when necessary, and contributing to the creation of new policies.

Key responsibilities include:

  • Monitoring workload and queues to ensure timely review and resolution within SLA
  • Oversight of team performance, providing guidance and coaching as needed
  • Collaboration with senior analysts and managers to identify gaps and areas for improvement in compliance programs
  • Resolution of escalations and approval of matters requiring higher-level approval

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and results-driven professional with a passion for compliance and risk management, we encourage you to apply.