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Hardware and Software Professional

1 week ago


Taguig, National Capital Region, Philippines Visage Executive Search Full time
About This Role

This Technical Support position involves working with a variety of computer hardware and software, providing solutions to complex technical problems, and ensuring that all issues are resolved to the customer's satisfaction.

Key Skills
  • Computer hardware and software troubleshooting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Knowledge of CRM tools and remote desktop software
Responsibilities
  • Handle incoming customer calls and emails, providing technical support and solutions
  • Collaborate with colleagues to resolve complex technical issues
  • Stay up-to-date with the latest technologies and trends in the industry
  • Participate in training and professional development opportunities
What We Offer
  • Salary: $26.5k - $31k per year
  • Night differential pay: 18% of base salary
  • HMO coverage from day one
  • One free dependent after 6 months
  • Ongoing training and professional development