Remote Network Monitoring Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeEngineer Full time $60,000 - $100,000

Network Operations Center Engineer

  • This role serves as Atlas' front line for alerts and requests, addressing issues with end-user devices, cloud technologies, and basic network troubleshooting.
  • The NOC offers both leadership and technical career progression opportunities in a multinational team environment.
Key Responsibilities:
  • Resolve alerts primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, and SOC alerts.
  • Address customer and vendor inquiries as the point of contact, coordinating maintenance and after-hours repairs.
  • Document knowledge base articles, maintain documentation, and improve content.
Requirements:
  • Microsoft Windows Desktop & Server OS expertise.
  • General familiarity with all currently-supported versions of Windows, emphasizing Desktop issues.
  • Familiarity with Cloud Products & Technologies including Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, and Amazon AWS.
  • Identity Management, Authorization, and Security knowledge using Azure AD and Okta.
  • EMM/MDM tools experience with InTune and AirWatch.
  • Backups and Disaster Recovery knowledge.
  • E-Mail Technologies expertise including Mail Flow Troubleshooting, Archiving, Retention, and Compliance using Proofpoint, Mimecast, and Global Relay.
  • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP).
  • Diagnostics toolkit proficiency in Layer 1-3 functionality.
  • Security resolution skills using SIEM/SOC providers and Anti-Virus.
  • Effective communication skills to interact at a conversational English level.
  • 3+ years of general IT experience primarily in server, infrastructure support, and networking/circuits.
  • 1+ years of NOC experience with knowledge of ITIL-based Service Operations.
  • Prioritizing delivering consistently positive experiences to customers.
Benefits:
  • A competitive salary package.
  • Comprehensive benefits.
  • Opportunities for professional development and growth.
About Us:

We value ownership, execution, growth, intelligence, and camaraderie. We strive to maintain a professional yet friendly work environment.

Seniority Level:

Mid-Senior level position available.

Job Function:

Information Technology role in IT Services and IT Consulting industry.

  • Telecommunications Network Specialist

    15 hours ago

    San Juan, National Capital Region, Philippines beBeeSystem Full time ₱5,000,000 - ₱8,000,000

    We are seeking a highly skilled IT professional to support our clients.Job SummaryThis position involves the management, maintenance, and troubleshooting of computer systems, servers, networks, and software applications.Key Responsibilities:Install, configure, and maintain computer systems, servers, network devices, and software applications specific to the...

  • Global Network Operations Center Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeNetwork Full time ₱3,000,000 - ₱6,000,000

    Job SummaryAs a NOC Engineer, you will be responsible for monitoring networks and systems, handling incident tickets, coordinating with field engineers, and ensuring smooth operations.This is a project-based opportunity with strong growth potential and comprehensive training provided.Key ResponsibilitiesMonitor systems, networks, and tools to ensure...

  • Systems Monitoring Engineer

    2 days ago

    San Juan, National Capital Region, Philippines beBeeMonitoring Full time ₱941,670 - ₱1,189,875

    Job OpportunityStaff4Me is seeking a skilled engineer to join our dynamic team. In this role, you will be responsible for implementing and maintaining monitoring solutions while collaborating closely with development and operations teams to enhance system performance and reliability.Key ResponsibilitiesDesign and implement Grafana dashboards to visualize...

  • E-commerce Specialist

    2 days ago

    San Juan, National Capital Region, Philippines Remote VA Full time

    Job Title: E-Commerce Marketplace SpecialistWork Schedule: Full-Time (Remote), 9:00 am - 5:00 pm ESTWe are looking for an experienced and highly knowledgeable E-Commerce Marketplace Specialist to manage and grow our client's online sales channels. The ideal candidate will have a proven track record in Walmart Marketplace, Amazon, and other major online...

  • Blockchain Network Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeBlockchain Full time $130,000 - $180,000

    Job OverviewWe are seeking an expert in building and maintaining blockchain networks and protocols. The ideal candidate will be responsible for enhancing our current infrastructure, focusing on security, automation, and monitoring.Main Responsibilities:Create robust and reliable infrastructure to identify, prevent and mitigate performance and security...

  • Local Network Integration Expert

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCommunications Full time ₱6,000,000 - ₱8,000,000

    Job Title: Local Communications Network SpecialistThis role involves the assessment, configuration, and maintenance of local communications networks. The specialist integrates LCN components with surveillance systems such as radar, AIS, and EO/IR.

  • Remote Technical Support Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱40,000 - ₱80,000

    Job OpportunityWe are seeking skilled technical support specialists to provide remote assistance and troubleshooting services for various clients.This role requires strong problem-solving skills, effective communication, and a customer-centric approach.Key ResponsibilitiesRespond to technical support requests via phone, chat, or emailDiagnose and...

  • Technical Operations Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeHelpdesk Full time $40,000 - $60,000

    Job SummaryWe are seeking a skilled Technical Operations Specialist to join our team.Key Responsibilities:Provide remote helpdesk support to end-users, including assistance with technical operations and network maintenance.Support various platforms, including Microsoft Windows, MacOS, Android, iOS, Microsoft 365, and others.Assist with network...

  • Network Engineer Position

    1 day ago

    San Juan, National Capital Region, Philippines beBeeNetworkDesign Full time ₱750,000 - ₱1,000,000

    Network Design and Support ProfessionalThe primary function of this role is to ensure the smooth operation of our global network infrastructure. This includes designing, implementing, and maintaining our enterprise network across all sites. We utilize a range of technologies including Fortinet firewalls, SD-WAN, switching, and Wi-Fi. The ideal candidate will...

  • Remote Systems Support Professional

    2 days ago

    San Juan, National Capital Region, Philippines beBeeDesktop Full time ₱350,000 - ₱450,000

    Job Description\As a Desktop Support Specialist, you will provide technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies. This role involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal performance for users.\\Key...