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1 day ago
Key to success in this role is your passion for problem-solving and ability to support business-critical systems. As our ideal candidate, you will be working directly with clients in a collaborative environment.
Job Description:Our Anaplan Support Analyst provides exceptional support to clients by resolving technical and functional issues efficiently. You will be responsible for maintaining and enhancing supported Anaplan models while ensuring timely resolution of client inquiries.
Required Skills and Qualifications:- Bachelor's degree in business or a related field.
- Certified in Anaplan Level 2 Model Building.
- At least two years of experience supporting SaaS or enterprise platforms, preferably in a managed services environment.
- Hands-on experience in supporting Anaplan in a production environment.
- Strong communication, client engagement, and relationship management skills.
- Exposure to ITIL-aligned support models and frameworks.
- Experience using ITSM tools such as ServiceNow, Jira Service Management, or Zendesk.
- Familiarity with scripting, APIs, and integration tools like Anaplan Connect.
- Competitive compensation package.
- Flexible work policy with remote and hybrid options.
- Health insurance and wellness benefits.
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