Customer Service Representative

2 days ago


Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time
Job Title: Customer Service and Sales Representative

As a key member of our team, you will play a vital role in driving sales growth and delivering exceptional customer service. Your primary responsibility will be to provide top-notch service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Generate sales by building relationships with existing and new clients, identifying opportunities to upsell and cross-sell products.
  • Report daily productivity metrics to your supervisor, ensuring timely and accurate updates.
Requirements:
  • Minimum 1-year experience in inbound customer support and sales in a BPO setting.
  • Chat support experience is a plus.
  • Strong communication skills, with excellent English proficiency.
  • Ability to work onsite in Makati, with flexibility to adapt to shifting schedules, holidays, or weekends.
  • College-level education preferred, with proficiency in computer applications and customer-handling skills.

We are looking for a highly motivated and results-driven individual who can thrive in a fast-paced environment. If you have a passion for delivering exceptional customer service and driving sales growth, we encourage you to apply.



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