Customer Service Representative

4 weeks ago


Makati City, National Capital Region, Philippines Neksjob Corporation Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our healthcare support team, you will be responsible for providing exceptional service to our customers and health providers.

Key Responsibilities:
  • Handle inbound calls from customers and health providers in a professional and courteous manner.
  • Assist customers with requests for doctor's appointments, medicine replenishment, health insurance claims, and other related inquiries.
  • Provide accurate and timely information about health insurance coverage and benefits.
  • Make customer satisfaction the top priority for each call interaction.
Requirements:
  • High School Diploma or equivalent.
  • At least 6 months of customer service experience in a healthcare or BFSI environment.
  • Good written and spoken English communication skills.

If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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